87% Candidate is a Technical Support Engineer at LinkLive, well-qualified for the multichannel customer support role with experience in voice, video, and digital engagement channels. Completed graduation recently and located in San Francisco matches regional and temporal criteria. 1, Multichannel Customer Support: Efficiently handle customer inquiries and issues via phone, email, and live chat, ensuring timely and accurate responses. The candidate works at LinkLive, a customer engagement platform handling voice, video, and digital channels, suggesting experience with multichannel support. 2, Graduate within recent 3 years. Resume lacks specific graduation details. Candidate could be within the timeframe but no explicit evidence is provided. 3, Located in San Francisco Bay Area, USA. Candidate is located in San Francisco, California, United States meeting the location requirement. 4, Work for a software development company. LinkLive is noted for using modern AI and technology to enhance customer support, indicative of a software development company.