2 years 2 months (1 year 5 months) Independently led end-to-end recruitment for business & commercial roles (Livestream Host/Co-host, Branding, KOL BD, Document Specialist, etc.) as the sole HR in Vietnam. Achieved 9 successful hires in peak month (Mar2024), supporting rapid business expansion. Built and maintained talent pipelines; coordinated cross-functional interviews. Consulted hiring managers on JD optimization aligned with actual role scope. Managed LinkedIn employer branding activities. Fully responsible for building and executing HR operations in Vietnam from scratch as a standalone HR function. Built and standardized Vietnam HR SOPs in coordination with HQ. Maintained accurate employee data on HRIS; reviewed timekeeping, leave, and monthly HR changes. Handled payroll & bonus calculation; managed SI/HI/UI and PIT processes. Handled PIT finalization for employees and KOL/KOC. Oversaw all office administration and operations independently, ensuring a cost-effective and well-functioning workplace. Managed petty cash, procurement, vendor relationships, and logistics partners (GHN, J&T). Handled Work Permit & TRC processes for foreign employees end-to-end. Organized company events (team-building, YEP, company trips) and managed corporate insurance (PVI). Supported licensing procedures and ensured regulatory compliances. Coordinated performance review cycles and OKR tracking. Maintained evaluation data and documentation to support management decisions. Managed rewards & benefits, engagement initiatives, and retention activities. Identified people-related issues and proposed actionable solutions to leadership. Provided HR and operational support for ad-hoc business initiatives.

2 years 1 month

(2 years 1 month) Managed end-to-end employee lifecycle, including onboarding, offboarding, probation tracking, retention initiatives, and exit interviews; collaborated closely with IT and Accounting to ensure smooth transitions. Maintained and monitored HRIS data (headcount, leave balance, seniority, loyalty bonus), ensuring accuracy and timely reporting. Reviewed and updated employee handbook, HR policies, and internal processes to improve consistency and compliance. Coordinated employee welfare & benefits programs, contributing to employee engagement and retention. Handled HR administration, including training coordination, internal events, employee records, health insurance claims, and visa/work permit/TRC processes for expatriates. Supported recruitment activities such as candidate sourcing and coordination, contributing to timely hiring for business needs.

Led recruitment for both part-time and full-time positions across multiple functions, ensuring timely hiring to support business operations; tracked and reported hiring progress. Managed core HR operations, including payroll, attendance, overtime, contracts, benefits, and social insurance setup, ensuring compliance and accuracy. Coordinated onboarding, training programs, and performance evaluation processes; prepared KPI/KGI reports to support management decisions. Oversaw office administration, including equipment, supplies, and workplace management to ensure smooth daily operations. Handled Work Permit, Visa, and TRC processes for expatriates end-to-end.