Director, Hotel Information Systems at Four Seasons Hotels and Resorts. - Over 7 years of experiences in Systems Migration, New Implementation and Systems Upgrade Projects in MICROS-Fidelio Hong Kong, Oracle Systems Hong Kong, and HRS - Demonstrate in-depth knowledge in OPERA Property Management System (PMS), OPERA Reservation System (ORS), and related integrations such as IFC8, OPERA Exchange Interface (OXI), Opera Electronic Distribution Suite (OEDS-HTNG), OPERA Web Self-Service (OWS), OPERA Gaming Interface, and Oracle Payment Interface (OPI) - Implemented PMS project for Major Branded hotels such as Four Seasons, Hyatt, IHG, Accor, Shangri-La, and Casino hotels - Handle multiple PMS projects and oversee daily operations of project team to ensure deliverables meet project scope of work, quality standards, and budget - Proficient in developing and creating SQL queries with Oracle SQL Developer on Oracle Database 10g, 11g, 12c, and using API Testing tools such as Postman & SoapUI for custom integration - Experience in managing a Front Office team in Delta Markham Hotel - Available to travel overseas if business require, Fluent and literate in English, Cantonese and Mandarin