Summary

Work experience

• Head of Sales Planning & Order-to-Delivery

  Shanghai Tedatong Heavy Duty Truck Sales Co.,LTD

  2024.11-Current

  (2 years)

  Expatriate Assignment - Head of Sales Planning & Order-to-Delivery, including forecasting & planning, order book management & tracking and outbound logistics (internal operation and transportation).
• Manager

  Volkswagen Caminhões e Ônibus

  2024.08-2025.05

  (10 months)
• Aftersales Manager

  Localiza&Co

  2022.11-2024.07

  (2 years)

  Responsible for after sales customer’s volume reduction through quality improvements and increase customer satisfaction via net promotor score (NPS) methodology and its analysis.
• Logistics Manager

  Localiza

  2021.03-2022.11

  (2 years)

  Responsible for a natiowide logistics operation of new vehicles outbound from automotive production plants to rent a car stores and fleet customers, according to a production planning program. The process includes low customization process to attend customer’s requirements and nationwide transportation supply chain.
• Planning & Logistics Area Manager

  ArcelorMittal

  2018.12-2021.03

  (2 years)

  Responsible for production planning, customer order’s fulfillment, transportation, shipping, billing, freight payment and inventory control.
• Pilot Plant & Program Launching Supervisor

  Volkswagen Caminhões e Ônibus

  2017.05-2018.11

  (2 years)

  Executive level, including leadership and technical management. Responsible to validate new vehicles manufacturing content throughout its development and ensure its implementation in order to fulfill manufacturing program´s requirements and ramp up volume
• Pilot Plant & Program Launching Coordinator

  Volkswagen Caminhões e Ônibus

  2017.01-2017.04

  (4 months)

  Responsible to validate new vehicles manufacturing content throughout its development and ensure its implementation in order to fulfill program´s requirements and ramp up volume.
• Process & Industrial Engineering Coordinator

  Volkswagen Caminhões e Ônibus

  2015.10-2016.12

  (a year)

  Responsible for manufacturing new programs development, facilities implementation, plant strategy, capacity and productivity.
• Logistics Planning Coordinator

  Volkswagen Caminhões e Ônibus

  2013.12-2015.10

  (2 years)

  Covering continuous improvement to support operational logistics, new programs and parts package development.
• Lean Logistics Coordinator

  Volkswagen Caminhões e Ônibus

  2012.11-2013.12

  (a year)

  Focus on pull flow implementation for the supply chain, through Just in Sequence and Kanban orders from the suppliers to the plant, and at plant's operations, through parts supermarkets, internal materials supply routes and work in process reduction.
• Logistics Planning Analyst

  MAN Latin America

  2011.04-2012.11

  (2 years)

  Lean Logistics PMO, aiming to achieve the pull flow for the supply chain and the plant's internal operations.
• Manufacturing/Logistics Trainee

  MAN Latin America

  2010.01-2011.04

  (a year)

  Trainee at MAN Latin America Resende's Plant. In this learning experience I worked in a Manufacturing Engineering Truck Assembly Project and joined a team in another Project, related to Lean Manufacturing applied to Logistics.
• Production Planning Analyst

  Becton Dickinson

  2009.04-2009.12

  (9 months)

  Responsible for maintenance of the Master Production Scheduling (MPS) of the glass syringes and plastic disposables products.
• Intern

  ArcelorMittal

  2007.01-2008.07

  (2 years)

  Responsible for railway raw materials' inbound and finished goods' outbound
• Process Analyst

  Delfi Cacau Brasil

  2004.04-2004.10

  (7 months)

  Responsible for the raw materials and finished goods supply chain, in order to attend the cocoa beans production and their flow to the customers.

Educational experience

• Universidade Estadual Paulista Júlio de Mesquita Filho

  Master’s Degree, Industrial Engineering

  Thesis based on "Enablers that Influence the Commercial Vehicles Production Flexibility". The content is available @ http://hdl.handle.net/11449/138892 .
• Universidade Federal de Juiz de Fora

  Specialist, Statistical Computer Methods and Forecasting Models
• Universidade Federal de Juiz de Fora

  Bachelor, Industrial Engineer
• North Carolina A&T State University

  Bachelor's Degree, Industrial Engineering

  As a part of my Industrial Engineering Undergraduate Program, I was granted with a scholarship for an international student experience to course Discrete Events Simulation, Engineering Economy, Automation and Project Management from August to December, 2008. I was also granted with a Green Belt Six Sigma course.
• Instituto de Laticínios Cândido Tostes

  Dairy Technician, Food Science

Languages