o Designed and implemented operational systems across the end-to-end workflow from estimating to installation o Developed process maps and standard operating procedures (SOPs) to improve efficiency and reduce rework o Established production planning and scheduling systems to improve visibility and delivery reliability o Introduced job tracking and performance monitoring aligned with KPIs and OKRs o Improved integration between estimating, procurement, production, and installation processes o Implemented quality control processes and checklist systems across workshop operations o Supported transition from paper-based processes to digital systems o Developed reporting structures to provide operational insights to management o Monitored production performance (delivery timelines, rework, workflow efficiency) and implemented improvement actions

o Led greenfield development of a new production facility (AUD 2.5 million), managing contractors, suppliers, and internal stakeholders o Established operational processes, safety procedures, and production workflows for site start-up o Improved site readiness and reduced installation delays through structured planning and coordination o Increased workflow efficiency during the start-up phase by implementing clear task sequencing and responsibilities o Contributed to operational setup, cost control, and resource planning for new production facility o Tracked budgets, material consumption and contractor hours. o Supported R&D work related to coating processes and equipment trials. o Maintained compliance with safety procedures and risk assessments.

o Managed national vehicle conversion programs, aligning suppliers, logistics, and internal stakeholders to meet commercial delivery targets o Supported product positioning and market rollout activities, aligning technical solutions with customer and commercial requirements o Coordinated multiple external partners and ensured execution aligned with sales commitments and customer requirements o Improved delivery performance and backlog control through structured planning and supplier coordination

o Led and developed a project management team o Implemented and standardized project management processes, tools, and governance across the organization o Oversaw the execution of multiple industrial projects, ensuring alignment with business objectives and customer expectations o Improved project delivery consistency and reduced execution risks through the implementation of structured project management processes o Increased team performance and accountability through clear role definition and project governance o Controlled project budgets, cost tracking, and ensured alignment with financial targets o Coached and developed project managers to improve execution capability and consistency o Acted as key account interface for major clients (e.g. BSH China, Thermo Fisher), supporting commercial alignment, project acquisition, and long-term customer relationships ▪ PROJECT MANAGER (OCTOBER 2016 – MARCH 2021) o Managed industrial equipment projects from design through fabrication, FAT, SAT, installation, and commissioning, with direct on-site supervision and customer coordination during start-up phases o Coordinated internal teams and selected suppliers during manufacturing and production start-up phases, ensuring alignment with engineering requirements and delivery schedules. o Ensured on-time project delivery despite supply chain and production constraints during high-pressure manufacturing phases o Supported supplier quality follow-up through NCRs, corrective actions, and technical clarification, without acting as a formal supplier approval authority.

o Actively supported supplier selection, technical follow-up, and production start-up for refrigerator line projects manufactured in China. o Worked directly with local machining and fabrication suppliers to ensure components met engineering specifications prior to assembly. o Followed suppliers on the shop floor during first production runs, addressing quality deviations, delivery risks, and manufacturing constraints. o Coordinated production planning, workshop schedules, material flow, and supplier deliveries to support on-time system integration. o Acted as a technical interface between engineering, procurement, workshop, and suppliers during early industrialisation phases. o Contributed to stabilising supplier performance during ramp-up rather than relying only on documentation or first samples.

o Prepared mechanical layouts, component drawings, and assembly details for industrial systems. o Assisted senior engineers with design reviews, calculations, and verification of specifications. o Contributed to early-stage R&D activities for new extrusion-line components, supporting prototype assembly, performance testing, and reporting findings for design optimisation.

o Designed and developed mechanical components for punching machines, from concept through to implementation.