• Implemented the best financial literacy coaching practices via industry research and curriculum development• Empowered community engagement in financial stability during workshops and credit fairs within the community• Assisted data specialist in developing metrics for client and volunteer database and enhanced the communications between different channels• Coordinated community outreach activities and developed survey metrics for 24:1 demographic metrics• Led service quality improvement evaluation reports based on FCPI initiative between Kingdom House and St.Louis Community Credit Union

•Standardized EF Academy marketing materials on EF Website and localized the content via EN-CN translation •Marketed products to over 200 customers via cold calls and recruited 24 potential participants to info sessions •Handled the application process for participants at EF Academy and monitored learning process of participants•Participated online meetings with overseas campus and integrated missions and strategies into Chinese market

• Drafted and translated press release materials and media reports for clients in fashion, technology, consumer marketing field• Coordinated media events and updated media database, and maintained close contact with media partners, vendors and clients• Assisted with editorial planning as well as strategy planning for ongoing campaigns• Conducted competitor analysis and established marketing strategies for clients