Lingchao

Service Engineer
After-sales technical supportLive in United StatesNationality
Share

Work experience

  • Service Engineer

    Bodor Laser
    2024.01-Current(2 years)
    (1 year 1 month) Conduct mechanical repairs on-site and assess if specialized resources or parts are required for repairs. Maintain an inventory of replacement parts and ensure availability through effective communication with customers, colleagues, suppliers, and manufacturers. Aid personnel and customers in diagnosing mechanical and electrical issues with laser machines, taking necessary steps to resolve problems. Provide training sessions for customers. Conduct failure mode analyses and recommend upgrades.
  • Mechanical Engineering

    Fuyao Group
    2022.08-2024.01(2 years)
    (1 year 6 months) Streamlined the installation and commissioning process of new production line equipment, and reduced downtime during equipment integration. Conducted comprehensive condition assessments for existing facilities, providing valuable insights for enhancing energy efficiency. Co-led and executed commissioning activities for a variety of projects, including Press Furnace Project, Bag Furnace Project, ensuring effective operations, customers’ satisfaction and project compliance with industry standards. Co-led a team of technicians in effectively resolving sudden breakdowns, improving overall equipment reliability and performance, minimizing production disruptions, and lowering maintenance costs. Collaborated with equipment designers to conduct root cause analysis investigations to identify and address recurring equipment issues, reducing downtime by 25%. Maintained effective communication with customers, contractors, and cross- functional project team members from diverse backgrounds, fostering collaboration and enhancing collective problem-solving capabilities. Initiated and maintained detailed activity documentation, ensuring vital information was accessible for troubleshooting and facilitating quicker issue resolution and informed decision-making.
  • Validation Engineering Intern

    TORIN JACKS, INC.
    2019.08-2019.12(5 months)
    Conducted product qualification procedures to maintain precision and accuracy in the manufacturing environment. Reviewed the design of prototypes, and provided valuable insights into the development and assembly of prototypes. Participated in cross-functional meetings and provided valuable input on process improvement initiatives and validation strategies.

Educational experience

  • Lawrence Technological University

    Mechanical Engineering
    2019.09-2022.05(3 years)
  • Shanghai University of Engineering Science

    Mechanical Engineering
    2017.09-2019.08(2 years)

Certificates

edX Verified Certificate for Programming for Everybody (GettingStarted with Python)
Resume Search
Nationality
Job category
City or country
Jobs
Candidates
Blog
Me