Lily Tran
Supply Chain and Logistics - Logistics Service Excellence@TikTok Shop
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Summary
Supply Chain and Logistics - Logistics Service Excellence. Experienced Customer Service Representative with a demonstrated history of working in the shipping industry. Skilled in Customer Experience, Communication, Time Management, Problem Solving, and Strategic Planning.
Work experience
Supply Chain and Logistics - Logistics Service Excellence
TikTok Shop2024.05-Current(2 years)Strategy Account Management - International Supply Chain Project
Lazada2023.03-2024.04(a year)Business Development Executive
冠亚国际物流有限公司2022.07-2023.01(7 months)Master Degree
Shanghai Maritime University2019.09-2022.07(3 years)Ocean Export - Customer Service Partner
A.P. Moller - Maersk2021.05-2022.04(a year)Business Development Officer
Yusen Logistics (Vietnam) Co., Ltd.2020.11-2021.01(3 months)Ocean Import - Counter Customer Service Agent
Sealand – A Maersk Company2018.12-2019.08(9 months)Class Manager
APAX English2018.11-2018.12(2 months)
Educational experience
Shanghai Maritime University
Master's degree, Transportation Planning and Management, GPA: 3.92/4 - Summa Cum Laude2019.01-2022.01(3 years)Vietnam Maritime University
Bachelor's degree, Global Studies and Maritime Affairs, GPA 3.49/4 - Cum Laude2012.01-2017.01(5 years)
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