•Onboarded 350+ employees and contractors with the largest group of 25 people on the same day•Completed Pre-boarding procedures: send welcome email, background check, initiate account set up for payroll•Gave office tours, hosted new hire orientations, provided benefit information, POC for any questions from new hires•Coordinated with IT and Operations Services to make sure equipment, accounts and access are set up prior to new hire’s first day and disabled and returned on last day. •Tracked contract expirations and send managers reminders for renewal •POC for any general HR questions about company policies, benefits, payroll, lease program, employment verification•Supported HR Director with immigration program and employment authorization tracking •Managed car lease program and coordinate with dealership and TMNA to schedule car pick up•Assisted with Payroll input: bonuses, 401k deferral, allowances, deductions, non-exempt employee’s hours, adjust sick time balance, final check•Assisted with Open Enrollment: set up tables for vendors, managed onsite massage event for employees•Managed HRIS system: Workday HCM•Maintained employees data and day to day transactions•Ran reports for HR Director and Business Partners for business analysis•Supported backend configurations: Business process, custom organization, job profiles, supervisory organization, security, set up alerts and notifications for automation•Supported Workday Implementation: Time Tracking, Core Compensation, Payroll, and Benefits•Led Workday Time Tracking and Core Compensation implementation and assisted with Workday Payroll and Benefits implementation: Involved in Unit, E2E,Pre-build, Gold-build testing•Created Time Tracking step by step for employees and managers•Created Benefits step by step guide for new hires and how to change benefits guide for existing employees

•Human Resources Coordinator supported four West Coast offices with approximately 300 employees and currently supporting ten Central West offices with approximately 700 employees as a backup and overflow coverage•Work closely with HR Business Partner and Managing Partners to strategically plan recruiting, development, training, and salary administration for employees•Work in a team environment for continuous improvement processes for firm, resulting in improved efficiencies and empowered employees and supervisors who are responsible for their performance and contributions to the organization•Provide support and training to Supervisors and Attorneys on leadership, employee relation issues and strategy to improve performance or course of action for termination•Conducted tutorial sessions on time keeping system for employees and managers across 10 offices •Provide training to new HR Managers and HR Coordinators on operational process in US and China.•Assist Talent Acquisition team with full-cycle recruitment to ensure Western Region offices are staffed appropriately to match anticipated business demands, including negotiation of salaries and recruiting fees to maintain staffing budgets•Develop, improve and implement onboarding and off boarding process flow•Deliver new hire orientation explaining firm policies, procedures, and benefits such as insurances, 401(k), FSA, and Dependent Care•HRIS management and implementation to enhance HR reporting, and increase system integrity to provide tools for improved decision making•Custodian of records for employee files and consultant for evaluations, performance improvement plans, warnings, and reviews, including 30 Day Follow-Up, Interim, and Exit Questionnaires•Supervise and train office administrative staff (receptionists, executive/administrative assistants, and office coordinators)•Coordinate morale boosters, office events, and sponsorship/donation programs•Manage and audit I-9 records for all offices in US

•Managed day-to-day operation of San Francisco office with direct supervision of administrative staff •Trained and coached personnel on office procedure/etiquette/policy•Worked closely with HR to handle and resolve problems and conflicts•Implemented yearly and monthly budget plans for cost control•Programmed and troubleshot computers in conjunction with technician•Worked with Senior Partner to plan reorganization and move to another location•Responsible for coordinating office events and supply ordering•Processed invoices, expense reports and refund•Managed and coordinated office moves and expansion.

•Maintained database with foreign nationals updated information •Ran reports and performed data analysis •Prepared and assembled approval packet documents for foreign nationals•Prepared and filed H1B and LCA withdrawal •Communicated with foreign nationals to request required information/documents•Processed and filed EAD/AP, L2 EAD and H4 EAD extensions•Performed essential clerical tasks: Printing, copying, scanning, label and file making •Backup and coverage for the Receptionist: phone calls, greeted guests, arranged packages pick-ups and drop offs via courier service, file storage, calendar updates, maintained phone extension list, distributed mail and fax

• Recorded service orders details in the Auto Chlor’s system and updated customer’s record. Used Excel to calculate receivable invoice balance and updated customer’s account receivable status. Prepared and printed route cards for drivers that are performing monthly service the following day.• Performed heavy phone duties such as calling out to customers and gave reminders of monthly service and invoice balance and answered service phone calls as well as calling out to notify supervisors of the service team that service is needed at a location. I also faxed and mailed out reminders of invoices summary to customers.•Organized and filed service request forms and customer’s account profile. Organized and distributed route cards to whom that was in charge of the service.