Work experience

• Brand Marketer (Contract)

  Safaricom Masoko

  2023.06-Current

  (2 years)

  Duties and Responsibilities: -Engaged in presentations and created engaging content to educate and inform different audiences, which enhanced my communication and public speaking skills critical for customer engagement. -Developed and maintained strong relationships with various stakeholders, highlighting my ability to build rapport with diverse groups. -Managed and mentored teams, focusing on leadership, motivation, and fostering collaborative teamwork, which will be valuable in managing a classroom.
• Branch Administrator

  Pettanns Driving School and Computer College

  2021.03-2022.04

  (a year)

  Duties and Responsibilities: -Managed the day-to-day administrative operations of the branch, ensuring smooth functioning and efficiency for both the Kasarani branch and the Kawagware school branches. -Scheduled and coordinated appointments for driving lessons and tests. -Manage accurate and organized records of student information, including enrollment forms, contracts, and progress reports. -Coordinated the scheduling of lessons, managed inquiries, and ensured smooth day-to-day operations skills that will translate well into organizing a classroom and managing students. -Delivered customer service in a friendly and approachable manner, which helped develop my ability to connect with people from various backgrounds. -Assisted with educational content and supported the learning experience of students in the college, a role that honed my understanding of teaching methods and academic support.
• Accounts Receivable Officer

  Fourth Generation Capital

  2019.09-2021.01

  (a year)

  Duties and Responsibilities: -I developed strong organizational, communication, and administrative skills that are essential for client progress, and maintaining an orderly learning environment. -Met with loan applicants to identify their needs and collect information for loan applications. -Analyzed active loan files regularly and recommended solutions to speed up the loan process. -Interviewed applicants to determine financial eligibility and feasibility of granting loans. -Set up payment plans for clients, and explained monthly installment amounts, interest rates, and other costs. -Maintained records of loan applications by using loan management software. -Ensured that loan applications were in line with the company's financial policies, as well as state laws. -Monitored the progress of the loan and relayed any challenges to the management.

Educational experience

• Kenyatta University

  Bachelor of Commerce (Finance)

  2015.09-2019.12

  (4 years)

  Second-class honours upper-division
• St Gabriel Girls High School

  Kenya Certificate of Secondary Education

  2010.01-2014.11

  (5 years)

  pass
• Wango Primary School

  Kenya Certificate of Primary Education

  2000.01-2009.11

  (10 years)

  pass

Languages