
Leon
French Advisor on Legal Matters
Male28 y/oOthers/Sales representative/Customer Representative/After-sales customer service/Pre-sales customer service/Customer Service SpecialistLive in MalaysiaNationality France
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Summary
Multilingual international operations professional with experience in
legal support, trust & safety, customer operations and international
business development, with experience handling sensitive cases,
institutional communication and multicultural environments. Currently
based in Kuala Lumpur, Malaysia.
Work experience
French Advisor on Legal Matters
Concentrix Malaysia2024.10-Current(2 years)Engage in dialogue with governments and government entities, law firms, and corporate stakeholders regarding French trust & safety governance matters for a leading global streaming platform. Review sensitive trust & safety cases in compliance with legal and regulatory frameworks. Conduct legal documents assessments and policy compliance reviews. Participate in recruitment processes, including evaluation and interviews.Customer Support & Operations
Concentrix2022.05-2023.06(a year)Representative with French (for Mondelez) Managed customer support operations across phone, email and social media channels for the French market. Handled case management and follow-up procedures for sensitive and escalated situations. Supported internal operational tasks including HR interviews, intranet content verification and exceptional case handling.International Development Officer
Engineering school CESI2019.02-2020.08(2 years)Prospected international candidates Performed international business travel (Morocco, Senegal) Carried commercial and administrative follow-up Participated in exhibitions and other events in France and worldwide
Educational experience
Université Paris Nanterre (France)
International Project management2018.09-2019.09(a year)Bachelor's Degree in International Project Management Additional qualification: CCEs (French Foreign Trade Advisors) certification
Languages
German
Good
Russian
Good
Chinese (Mandarin)
Basic
French
Native
English
Fluent
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le**@**om
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