Lauren Chu, SHRM-CP

Senior People Operations@Commure
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Summary

People Business Partner | HR Operations Manager | 8 Years in SaaS. Strategic Senior People professional with 8 years of success in HR, specializing in employee lifecycle management, process optimization, total rewards, organizational design, and change management in fast-paced SaaS and tech environments. Proven ability to partner with leadership teams to drive scalable HR processes and foster a performance-driven culture, using data-driven approach to improving employee retention and engagement. Skilled in driving collaboration with business leaders, developing impactful onboarding and talent development programs, and supporting hybrid workforces. Trusted advisor with a strong operational focus and a track record of mentoring and influencing stakeholders to align HR strategies with organizational goals. Known for integrity, emotional intelligence, and a resourceful problem-solving in ambiguous, high-growth environments. CONNECTOR & ADVISOR - I match solutions to problems. My success depends on my resourcefulness, my days are filled with challenges with no obvious solution, no set process, but I know just who to call. I love connecting with people and trying new things. I challenge myself to always work smarter to improve processes and never settling for the status quo.

Work experience

  • Senior People Operations

    Commure
    2025.07-Current(a year)
  • People Operations Business Partner

    Rainforest QA
    2022.01-2024.12(3 years)
  • People Operations Manager

    Rainforest QA
    2020.01-2022.12(3 years)
  • People Programs & Operations Manager

    AppDynamics
    2019.01-2020.01(a year)
  • Talent Operations Specialist

    AppDynamics
    2018.07-2019.01(7 months)
  • Recruiting Coordinator

    AppDynamics
    2017.07-2018.07(a year)
  • Executive Administrative Assistant

    UC Davis Graduate School of Management
    2015.06-2017.06(2 years)
  • Human Resources Associate

    Target
    2016.07-2016.09(3 months)
  • Zipcar Ambassador

    Fluent Grp
    2015.02-2015.04(3 months)
  • Sellebrity (Sales Associate)

    Gap Inc./Old Navy
    2014.08-2014.11(4 months)

Educational experience

  • University of California, Davis

    Bachelor’s Degree, B.A. International Relations and B.S. Bio Psychology, 3.57
    2013.01-2017.01(4 years)
  • The University of Hong Kong

    Social Sciences
    2015.01-2015.01
  • Saratoga High School

    Very High Honors 4.33 GPA Cumulative
    2009.01-2013.01(4 years)
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