Lauren Chu, SHRM-CP
Senior People Operations@Commure
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Summary
People Business Partner | HR Operations Manager | 8 Years in SaaS. Strategic Senior People professional with 8 years of success in HR, specializing in employee lifecycle management, process optimization, total rewards, organizational design, and change management in fast-paced SaaS and tech environments. Proven ability to partner with leadership teams to drive scalable HR processes and foster a performance-driven culture, using data-driven approach to improving employee retention and engagement. Skilled in driving collaboration with business leaders, developing impactful onboarding and talent development programs, and supporting hybrid workforces. Trusted advisor with a strong operational focus and a track record of mentoring and influencing stakeholders to align HR strategies with organizational goals. Known for integrity, emotional intelligence, and a resourceful problem-solving in ambiguous, high-growth environments.
CONNECTOR & ADVISOR - I match solutions to problems. My success depends on my resourcefulness, my days are filled with challenges with no obvious solution, no set process, but I know just who to call. I love connecting with people and trying new things. I challenge myself to always work smarter to improve processes and never settling for the status quo.
Work experience
Senior People Operations
Commure2025.07-Current(a year)People Operations Business Partner
Rainforest QA2022.01-2024.12(3 years)People Operations Manager
Rainforest QA2020.01-2022.12(3 years)People Programs & Operations Manager
AppDynamics2019.01-2020.01(a year)Talent Operations Specialist
AppDynamics2018.07-2019.01(7 months)Recruiting Coordinator
AppDynamics2017.07-2018.07(a year)Executive Administrative Assistant
UC Davis Graduate School of Management2015.06-2017.06(2 years)Human Resources Associate
Target2016.07-2016.09(3 months)Zipcar Ambassador
Fluent Grp2015.02-2015.04(3 months)Sellebrity (Sales Associate)
Gap Inc./Old Navy2014.08-2014.11(4 months)
Educational experience
University of California, Davis
Bachelor’s Degree, B.A. International Relations and B.S. Bio Psychology, 3.572013.01-2017.01(4 years)The University of Hong Kong
Social Sciences2015.01-2015.01Saratoga High School
Very High Honors 4.33 GPA Cumulative2009.01-2013.01(4 years)
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