Work experience

• Childcare Provider

  Private

  2023.08-Current

  (2 years)

  Age Range: 0-4 years old Provided full-time care for 2 children in a home setting. Managed daily routines, including meals, school drop-offs/pick-ups, nap times, and play activities. Supported early childhood development through educational games, reading sessions, and outdoor play. Maintained a safe and nurturing environment while promoting positive behavior. Performed light housekeeping related to the children, including laundry, tidying play areas, and preparing meals.
• ESL Teacher

  Bayswater Language School

  2023.01-2023.07

  (7 months)

  Age Range: Elementary to Adults [Business English] Taught ESL to students of diverse cultural backgrounds in an international classroom ranging from Juniors to Advanced Students Schedule assessments and moderation in line with project schedules. Compile monthly progress reports and host monthly progress meetings. Create and maintain comprehensive project documentation, plans, and reports. Process all learner and project administration.
• Adult ESL teacher

  Wise Learning Systems, Online, Columbia

  2023.02-2023.04

  (3 months)

  Age Range: Adult students [Business English] Taught ESL to students of diverse cultural backgrounds in an international classroom. Created comprehensive progress reports and feedback forms for students and parents, supporting continuous improvement. Provided learner support and private tutoring
• ESL Teacher

  topia, daejeon, south korea - elementary & middle school

  2020.10-2022.12

  (2 years)

  Age Range:6-12 years’ old [Private Curriculum] Taught ESL to students of diverse cultural backgrounds in an international classroom. Designed a set of audio-visual didactic resources to help students develop their language skills. Planned and ran a beginner educational program for students that concluded with an intermediate-level final exam (100% positiveexam scores). Prepared extra-curricular activities and after-school assistance for individual students. Mentored a new teaching assistant and provided her with feedback. Created comprehensive progress reports and feedback forms for students and parents, supporting continuous improvement. Coordinated learner inductions and registrations for educational projects, ensuring all students were enrolled and tracked in the system. Scheduled and monitored assessments and moderation, working closely with assessors to ensure alignment with project timelines. Register learners on the relevant systems. Identify and communicate learning barriers and needs to facilitators, parents and assessors Compile monthly progress reports and host monthly progress meetings. Create and maintain comprehensive project documentation, plans, and reports. Process all learner and project administration.
• Kindergarten ESL Teacher

  Satit Rangsit Bilingual School

  2019.08-2019.12

  (5 months)

  Age Range:4-5years’ old [British Curriculum - EYFS] Similar duties as above.
• Elementary ESL Teacher

  Ambassador Bilingual School

  2019.05-2019.08

  (4 months)

  Age Range:8-12 years’ old [American Curriculum] Similar duties as above Homeroom Beginner ESL teacher Contact Details: Kylie Samuels ky.samuels@gmail.com (+27) 081 400 7798
• Elementary ESL teacher

  Lincoln School

  2018.08-2019.04

  (9 months)

  Age Range:6–15 years’ old [Private Curriculum] Similar duties as above
• Elementary ESL teacher

  Yonsei YT Academy, Cheongju

  2018.02-2018.07

  (6 months)

  Age Range:6–14 years’ old [Private Curriculum] Similar duties as above
• Reservations Agent

  African Shark Eco Charters

  2017.02-2018.02

  (a year)

  Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers’ desired travel dates. Helping plan travel itineraries by suggesting local tourist attractions and places of interest. Processing payments and sending confirmation details to customers. Sorting out any issues that may arise with bookings or reservations. Selling and promoting reservation services. Answering any questions customers might have about the reservation process. Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations. Providing support to customers who may need to amend or cancel a reservation.
• Adult ESL Teacher

  Scalabrini Centre of Cape Town, Cape

  2016.02-2018.02

  (2 years)

  Age Range: Adults [Private Curriculum] Similar duties as above (on a part-time basis)
• Photographer

  Cornerstone Institute

  2016.11-2017.02

  (4 months)

  Captures memories and creates exceptional experiences for the company. Creates content with an exceptional range of creative, technical, and documentary imagery. Collaborates with Marketing, Design, and Retail teams. Executes standard photography operation procedures including image editing techniques, tools, processes, and guidelines. Archives images and organizes files
• Sales/Reception/Administrative Assistant

  INTEC College

  2016.11-2017.02

  (4 months)

  Answer phones and greet visitors Schedule appointments, maintain calendars and coordinate staff and other meetings Collate and distribute mail Prepare communications, such as memos, emails, invoices, reports and other correspondence Write and edit documents from letters to reports and instructional documents Create and maintain filing systems, both electronic and physical Manage accounts and perform bookkeeping
• Telephonic Sales agent

  Enth Degree

  2015.08-2015.12

  (5 months)

  Generating leads for the sales team Contacting potential and existing customers by phone to inform them of their company's products, services and offers . Contact Details: Kylie Samuels ky.samuels@gmail.com (+27) 081 400 7798
• Call centre agent

  Customer Care Solutions

  2014.08-2015.02

  (7 months)

  handle customer inquiries both over the phone and by email research required information using available resources manage and resolve customer complaints update existing customer information process orders, forms and applications identify and escalate priority issues.
• Retail Sales assistant

  Design Kraft

  2013.11-2014.04

  (6 months)

  Ascertain customers’ needs and wants Recommend and display items that match customer needs Manage point-of-sale processes Actively involved in the receiving of new shipments Keep up to date with product information Accurately describe product features and benefits.
• Administrative Assistant

  L&KFacilities Management

  2010.06-2012.10

  (2 years)

  Ensure reception area is maintained in an orderly fashion Manage and update conference room reservations within Outlook Answers incoming calls, either directly to reception or redirected from phone system Provides coverage for the front desk Ensures that unauthorized individuals are not granted access to buildings Required to track and submit purchase card expenses for designated offices as directed Manage and update reception manual as needed Various Part-Time Work Private Tutor Babysitting Waitressing

Projects

• Demo Lessons

  ESL Teaching

  2018.02-Current

  (8 years)

  Kindergarten https://youtu.be/c3kKCpQlZog ● Elementary https://youtu.be/FNKGoeko1PU ● Adults https://youtu.be/CbkWziR7GoU
• Writing Work

  Bookings Agent

  2016.02-2017.02

  (a year)

  http://www.ultimate-animals.com/fresh-to-depth/ http://www.ultimate-animals.com/shark-skeleton/ http://www.ultimate-animals.com/great-white-nose-best/ http://www.ultimate-animals.com/muscle-movement-great-white-shark/ http://www.ultimate-animals.com/digestion-great-white-shark/ http://www.ultimate-animals.com/shark-eye-eye-eye-captain/ http://www.ultimate-animals.com/can-sharks-hear/ http://www.ultimate-animals.com/great-white-shark-touch/

Educational experience

• Cornerstone Institute, Cape Town, South Africa

  BA Psychology Degree

  2015.02-2017.11

  (3 years)

  Obtained a BA Psychology

Languages

Certificates