Kyle

Enterprise Account Manager
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Work experience

  • Enterprise Account Manager

    Torchlight
    2025.03-Current(a year)
    Generated $125,000 in expansion revenue within a $1,200,000 ARR portfolio, increasing ACV 18% by executing structured account plans, whitespace analysis, and multi-threaded executive outreach across 12 enterprise accounts. Drove 42% YoY revenue growth, increasing NRR to 118% by leading quarterly executive business reviews, renewal risk mapping, and value realization roadmaps aligned to CFO and COO priorities. Increased retention 22% (GRR 84% → 96%) by designing health scoring dashboards across 40+ accounts using Gainsight, Totango, and ChurnZero to trigger churn mitigation plays. Reduced onboarding time 35% (60 → 39 days) by standardizing implementation playbooks, stakeholder alignment checkpoints, and adoption benchmarks across Customer Success and Product. Improved profitability 17% (+9 margin points) by integrating NRR, CLTV, and CAC analytics into renewal forecasting models, increasing forecast accuracy above 92%.
  • Executive Account Manager

    EcoPoint | Rifle, CO
    2023.11-2025.06(2 years)
    Closed $3,000,000 in new enterprise revenue across 8 national accounts by leading consultative discovery, ROI modeling, and executive-level value presentations to C-suite stakeholders. Influenced $90,000,000 in verified client cost savings through ROI modeling and executive performance reviews, securing 100% renewals and extending contracts 2.3 years on average. Reduced sales cycle 25% (120 → 90 days) by redesigning Salesforce pipeline stages, strengthening MEDDICC qualification rigor, and improving deal governance cadence. Managed a $2,500,000+ book of business, increasing expansion revenue 21% through territory segmentation, cross-functional collaboration, and structured opportunity planning.
  • Strategic Advisor

    ProScape | Grand Junction, CO
    2017.01-2023.10(7 years)
    Owned $11,475,000 in annual revenue across 5 territories, increasing account productivity 17% by implementing data-driven territory planning and quarterly revenue forecasting discipline. Drove 500% net profit growth (4% → 20% margin) by restructuring pricing models, renegotiating supplier contracts, and implementing portfolio-level cost controls. Achieved #1 of 10 district ranking, growing market share 12% in 12 months through performance dashboards, pipeline transparency, and structured sales coaching. Recruited and developed 30+ team members, reducing turnover 22% by building onboarding frameworks and KPI-based performance management systems.
  • Board of Directors

    City of Delta | Delta, CO
    2017.10-2020.01(2 years)
    Secured $1,200,000 in private investment by leading a business retention strategy and structured stakeholder engagement plan for downtown revitalization. Captured $950,000 in municipal and state grants by developing funding proposals, cross-agency partnerships, and compliance-aligned financial justifications. Led 20+ weekly stakeholder forums, driving 90% policy alignment across IT, sustainability, and finance groups through structured governance and accountability tracking.
  • Experiential

    Experiential
    2012.10-2016.12(4 years)
    Managed a $2,500,000 national activation budget, reducing costs 12% ($300,000) by renegotiating vendor contracts and implementing centralized logistics planning. Generated $150,000 in YoY upsell revenue, increasing sponsor retention 19% through expanded activation scope and integrated digital lead capture programs. Executed 100+ national activations annually, improving gross margin 11% by optimizing staffing models, vendor SLAs, and cost tracking systems.

Educational experience

  • State of Colorado

    Real Estate Broker
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