Ko Ko's Resume

Ko Ko

Singapore

Nationality Singapore

Influencer
TikTok
2021.10-Current
(4 years)
Manager of my influencer dog’s TikTok account (@thedoglikesbread) with more than 40K Followers- Managed over 20 partnership offers from various stakeholders
Social Media Marketing Specialist
Tanglin Gin
2024.05-Current
(a year)
Retail Associate
Littlebotany
2024.01-Current
(2 years)
Littlebotany started out as a hobbyist account on Instagram to showcase the owner’s private collection of ornamental plants. Over time, it successfully garnered a substantial following of users from all walks of life and nationality. Through online engagement, a group of plant enthusiasts found one another and developed small a network in which they engage in discussions about plant-keeping and encourage one another to continue pursuing the passion to make every home a little greener.Engaged in conversations with LittleBotany's customers from a loyal base of roughly over 27,000 individualsMaintain the health and care of a wide array of plants ranging over 100 species of plants
Event Manager
Rayne or Shine Succulents
2023.10-2023.12
(3 months)
Supported DIOR’s Cruise 2024 Collection campaign by renovating the shophouse with 100 cacti and plantsFacilitated more than 20 walk-in terrarium workshops with high customer satisfaction during Christmas Wonderland for the month of DecemberAchieved more than $800 in sales in a day through excellent sales communicationsRestored 20% of the product stocks, that were defected, with floristry skillsRevamped Christmas Wonderland booth within a day and increased consumer traffic by 50% for rest of the month
Project Support Specialist
GLG
2023.05-2023.08
(4 months)
I supported and facilitated interactions between clients and network members across Southeast Asia. Additionally, I promoted stronger relationships between colleagues of the same and different departments with the primary goal of improving the operation efficiency of the company.Orchestrated 450 successful calls within just 3 months, boosting engagement and knowledge sharing between GLG clients and our esteemed Network Members.Masterfully navigated complex compliance requirements and client-specific preferences, ensuring seamless and compliant project execution.Demonstrated exceptional organizational skills by rescheduling 94 consultations, accommodating diverse schedules, and maximizing client satisfaction.Proactively contributed to fostering a vibrant work culture by facilitating an in-office event, fostering team cohesion and motivation.Hosted two highly engaging office bonding activities, strengthening the open and collaborative ethos that defines GLG's success.
Teaching Assistant
Singapore Management University
2023.01-2023.05
(5 months)
Assistantship for course, COR3001 - Big Questions: Wealth & Poverty, under Professor Ngoei Wen-Qing
Sales Associate cum Florist
Rayne or Shine Succulents
2022.09-2023.01
(5 months)
Being part of the Shine Team, my retail management and workshop facilitation skills were empowered. The tasks involved has also nurtured my horticultural knowledge and floristry skills.I assisted in retail sales of succulent plants and arrangements at the company’s nurseries and the numerous pop-ups stores initiated at various locations. Furthermore, I was involved in facilitation of workshops for different clients such as schools and corporate companies. Lastly, I was able to explore my creativity in floral art by creating succulent arrangements and terrarium that would be placed on sales; many of which were loved my customers.Being apart of Rayne or Shine Succulents has overall, allowed me to understand better of the operations and management of the plant retail scene.
Inbound/Outbound Picker
Love, Bonito
2021.12-2021.12
I was responsible in completing orders for customers globally and also facilitate returned packages. I had to learn on-the-job on the company's warehouse system.
Community Engagement Intern
The Hidden Good
2020.09-2021.02
(6 months)
As a community engagement officer, I had the opportunity to meet various stakeholders of The Hidden Good to grow their community. During the company's rebranding phase, I was task to find and connect with different influencers that would fit the new brand of the company. It was a hectic phase but through this, I was able to understand how to effectively manage my time and develop my communication skills with not only external stakeholders but as well as internal such as the board members and my colleagues.Furthermore, as the company is an SME, I was required to work outside my job scope. I was tasked with a major project from a client to create conversations in the community on the topic of racism to allow the company to obtain a grant. It was a trying process where I planned an entire virtual program where influencers and the public discuss about the prevalent racism issues in Singapore. The project managed to hit the client's issued KPI to be eligible of the grant and I never felt more rewarded by it. I felt that I grew as a leader and a effective communicator.Other tasks that I worked on included:- Storyboarding for filming- Filming and Video Editting- Social Media Management