Work experience

• Operation Manager

  Otw Innovative Ventures Corp.( Hidden Hatch Hookah Bar&Cafe)

  2024.09-2025.08

  (a year)

  I successfully led a team of 20 employees, consistently exceeding customer expectations and boosting proftability by 85%. My proven ability to train motivate,and lead high performing teams makes me an ideal candidate for an Operations Manager role in an upscale cocktail bar.
• Bartender

  Hidden Hatch Hookah Bar&Cafe

  2023.04-2025.08

  (2 years)

  •Create and serve a variety of cocktails, ensuring consistency and quality. •Engage with customers, providing friendly and attentive service. •Handle cash transactions and maintain a clean and organized bar area. •Collaborate with team members to ensure smooth operation during peak hours. • Maintained bar cleanliness •Managed inventory and restocked supplies as needed. •Provided support during busy hours to ensure customer satisfaction. CONTACT
• Server/Shisha Master/Cashier/Assistant Cook

  Hidden Hatch Hookah Bar & Cafe

  2023.04-2025.08

  (2 years)

  •Greet and seat guests, providing a warm and welcoming atmosphere. •Set the shisha and mix the flavor of tabaco -Take accurate food and drink orders, ensuring special requests are communicated to the kitchen. • Serve food and beverages promptly while maintaining a high level of quality. •Handle cash transactions and process payments accurately. •Assisted waitstaff with clearing tables, reflling drinks, and ensuring a clean dining area.
• Supervisor Barista

  Cocomartea F&B

  2020.01-2021.03

  (a year)

  •Prepare and serve espresso-based beverages to customers' preferences. •Maintain cleanliness and organization of the coffee and Tea station. •Handle cash transactions and provide exellent customer service. Freelance /Mobile Bar
• Waiter/Banquet Server

  Marriot Hotel

  2018.02-2020.12

  (3 years)

  •Served dining guests for lunch and dinner shift, as well as private parties and catering events, in a fast-paced and popular fine dining setting • Seated dinners, took orders, and delivered food and beverages accurately, effciertly and with a friendly attitude.

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