KERINA's Resume

KERINA

Stylist Consultant & Customer Experience Associate

Female

29 y/o

English Teacher/Others/Actor/Voice/Model/Photography/Film and Television/Media/Other media positions/Host/Editor/Writing/Reporter

Live in United States

Nationality United States

Summary

Compassionate, adaptable, and globally-minded professional based in Seattle, seeking long-term teaching or people-centered opportunities in Asia. I bring a strong background in education, customer service, and creative arts—with a deep commitment to cultural exchange, clear communication, and purposeful work. Open to relocating with housing and travel assistance provided, and ready to fully invest in a multi-year role. I thrive in diverse environments and lead with emotional intelligence, consistency, and care. Looking to contribute meaningfully while growing both personally and professionally abroad.

Work experience

Stylist Consultant & Customer Experience Associate
The Black Tux @ Nordstrom
2024.10-2025.07
(10 months)
· Delivered personalized styling consultations for weddings and formal events, expertly managing high client volumes in a fast-paced retail environment. · Trained 2 new hires, providing mentorship and support to ensure consistent, high-quality customer experiences. · Contributed to the team achieving the highest sales in the store’s history during the opening of the Covington location in September. · Maintained expert product knowledge to provide tailored recommendations and drive consultative upselling.
Customer Service Representative
Propark Mobility
2023.09-2025.03
(2 years)
· Provided exceptional customer service by assisting garage patrons with inquiries, guiding compliance with policies, and efficiently managing daily closing procedures. · Accurately handled data entry and reporting tasks to support operational efficiency. · Fostered a positive, professional environment under high-traffic conditions.
Fit Expert / Shift Lead
Road Runner Sports
2021.01-2023.07
(3 years)
· Guided customers through in-depth fit analyses using gait technology, offering personalized shoe recommendations based on biomechanical data and lifestyle needs. · Spent up to 2.5 hours per client to ensure the perfect fit, delivering a premium, consultative customer experience. · Increased sales by upselling memberships and accessories, consistently exceeding individual and team performance goals. · Mentored new hires, managed daily store operations, and maintained inventory flow in a dynamic retail environment.
Paint Specialist & Color Consultant
Benjamin Moore
2017.06-2020.11
(3 years)
· Led detailed color consultations and expert product matching, building client trust through personalized service. · Consistently ranked as a top salesperson, earning formal recognition for outstanding sales performance. · Assisted customers in selecting custom colors and finishes, demonstrating precision and technical expertise.
Real Estate Assistant
Best Choice Realty
2014.12-2017.07
(3 years)
· Supported real estate agents by organizing client appointments, coordinating property showings, and managing communications with prospective buyers. · Assisted in hosting open houses and client meetings, enhancing customer relations and lead conversion. · Maintained detailed records and follow-up schedules to streamline transaction processes and improve client satisfaction.