Operate as the lead point of contact for all matters to customers Build and maintain strong, long lasting customer relationships Develop a trusted adviser relationship with key account holders, customer stakeholders and executive sponsors Forecast and track key account metrics Identify and grow opportunities within territory or customers account and collaborate with sales team to ensure growth attainment Assist with high severity requests or issue escalations as needed Establishes productive, professional relationships with key personnel in assigned partner accounts Meet assigned targets for profitable sales volume and strategic objectives in assigned partners account Collaborate with various practices and functions to ensure alignment of the region with global strategies Responsible for company’s brand building and promotion with the target area or group