Make outbound calls to prospective students who have expressed an interest in attending the University. Meet with potential students to accurately explain program offerings; discuss and advise suitable programs in accordance with the students interests, qualifications, and career goals. Represent the University both on and off campus to prospective students, parents and other individuals or organizations involved in the college selection process. Attend all admissions department meetings and training sessions. Accurately account for all inquiries and admissions activity associated with all inquiries. Complete daily activity reports. Ensure that all enrollment paperwork is completed accurately and in a timely manner. Keep all required reports current and accurate, including information stored in the University systems Adhere to a strict code of ethics and comply with all ECPI University policies and procedures, State and Federal laws and accrediting body regulations. Network and build strong relationships to generate personally developed referrals. Work collaboratively with other departments to ensure student satisfaction. Assist in the planning and implementation of on-campus events and programs for groups and individuals. Other duties as assigned.

Complete the certification process and associated training to develop broad Admissions knowledge.Apply the TEACH Values in the completion of all job assignments. Network and develop professional relationships to generate personally developed inquiries. Provide excellent customer service to students through the application and enrollment process. Screen potential student applicants by phone and set campus interviews. Assess future students to ensure they have the potential, traits, characteristics, qualifications and financial wherewithal to be enrolled through graduation. Conduct personal interviews to qualify candidates and to explain academic programs. Advise students in program selection, test counseling, registration, etc. Provide general customer service to students from enrollment through graduation. Adhere to laws and regulations governing student recruitment activities as well as Code of Business Conduct and Ethics. Complete other duties as assigned.

Built and managed a robust pipeline of prospective students. Built and cultivated relationships on an ongoing basis to drive results. Described the IT operational and jobs ecosystem, and clearly map the schools certification-based immersive programs to the different careers that await potential students. Leveraged own professional network in communicating the value proposition and building of a pipeline. Interviewed prospective students to ensure that their qualifications and interests are a match for programs. Proactively managed and responded to a high volume of prospective students and businesses efficiently. Led by example and exemplified to junior staff members the attributes of successful leaders.

Collaborate with Campus Director and other team Medical Career Specialists to ensure new student targets are met. Advise the Corporate Director of Admissions of relevant activities and issues.Ensure compliance with all standards of PMI including all federal and state laws and accreditation requirements.Guide school applicants through the application and admission process.Interview prospective students interested in attending a career program in accordance with established guidelines. Answer incoming phone calls and respond to Web/Email inquiries.Explain academic programs and answer inquires regarding applications, enrollment and courses.Input information into a database and follow-up with applicants to update statuses. Coordinate campus tours. Contact prospective students to inform them of future openings for classes.Advise students of the various programs and facilitate resolutions to problems on an ongoing basis.Coordinate required assessment tests, review results and determine ability to benefit with independent test administrator. Collaborate with the Financial Aid staff to determine the eligibility and start date for students. Analyze statistics such as enrollments, starts, follow ups and marketing data. Attend job fairs, career fairs and make high school visits to represent Pima and to recruit prospective students.

Provided information and service to help potential students determine if CSU-Global is a university that meets their educational and personal needs. Assisted potential students with the enrollment process, including transcript collection and documentation of all enrollment-based activities; this duty required frequent and consistent follow-up with students via phone and email. Maintained the expected pace of work for enrolling students based on established enrollment metrics including daily talk time and outbound dials, retention, and database management; this required exceeding minimum enrollment metrics and strong demonstration of personal accountability for success. Enrolled quality students who were well-prepared for their classes at CSU-Global Campus; this required collaboration with Student Support Advisors to make sure students have submitted all official transcripts and required financial documents. Adhered to all policies and procedures of the Enrollment department for compliance and service to the student.

Responsible for enrolling students into the Massage Therapy career program for five class starts annually. Pursued face-to-face appointments through warm lead calls. Set appointments for interviews as well as tours. Set return appointments for enrollments and Financial Aid packaging. Attended local High School district career fairs and recruited potential students for the program. Attended annual State High School Counselor conferences to build relationships and get contacts. Responsible for hosting monthly campus Open Houses and class start student orientations. Consistently made campus class start/enrollment goals annually.

Ensured that students were enrolled into various technical degree programs. Travelled to all Denver Public Schools High Schools. Built relationships and set up presentations with Educators, Counselors and Administrators. Completed presentations in-class to students. Completed in-home presentations and campus tours with students and parents. Ensured that students met with Financial Aid Representatives, and that all enrollment paperwork was completed. Ensured that students complete entrance exams and scholarship tests.

Coached and managed a team of 13 Admissions Counselors who averaged 25 enrollments weekly as a team at the Denver online call center who also focused on student services. Motivated Admissions Counselors to achieve competencies and develop skill sets to provide a high level of student service. Conducted monthly reviews. Maintained consistency in the admissions process: Ensured they followed the script, followed up with inquiries, completed phone interviews, ensured they closed enrollments, and they coodinated new student orientations. Worked with Admissions Counselors on prospective student issues, ensuring students are properly advised prior to their start date as well ensuring their student loan funding was forward to the financial department for processing.Coordinated a partnership with Student Services and Financial Services departments to improve students’ success rate.

Responsible for recruiting and enrolling online students for undergraduate degree programs. Made outbound phone calls to prospective students who have expressed interest in Ashford University. Counseled prospective students on the admission process and opportunities available at Ashford University. Scheduled and conducted phone interviews. Accurately conveyed course and program information, including advising students with respect to admissions requirements, processes and degree options.

Contributed to achievement of financial goals for a $10M in annual sales per annum store. Assisted in recruitment, interviewing, training, development, and evaluation of booksellers. Delivered and ensured staff consistently delivered the companies customer service commitment. Maintained positive working relationships within the department and the store. Managed the merchandising of the department and store in accordance with the company standards. Reinforced performance standards established to control shrink and potential loss to the company. When Manager-On-Duty, opened and closed store in accordance with the company standards. When Manager-On-Duty, oversaw overall store operations, including shift assignments sheets, payroll, merchandising, and financials.

Sold wireless, voice, internet and data services to large business accounts and C-level executives.Implemented sales strategies, and maintained new business by providing strategic account planning and market analysis for current and prospective customers. Managed and grew business for the assigned territory. Completed cost benefit analysis, set appointments, generated proposals and closed deals. 100% to monthly quota average. Presidents Club Member 2002