(1 year 3 months) Troubleshoot and resolve technical issues related to Energy Storage Systems (ESS), Inverters, and photovoltic (PV). Collaborate closely with overseas installers, providing expert assistance during installation, commissioning and maintenance of Photovoltaic (PV) energy storage projects. Offers efficient after-sales troubleshoot support on wide range of technical issues including battery module and Battery Management System (BMS) replacements. Manages tasks involving Rapid Shutdown (RSD) support, PV connections, AC coupling and firmware upgrades. Conducts comprehensive product training sessions, tailored for both installers and customers.

(2 years 2 months) Writing test plans and creating test cases for AC-DC and DC-DC power supplies. Review application conditions, specifications, test methods to show compliance and help define products and projects. Responsible for performing activities such as test and debug in lab and at customer site to support all phases of system qualification of AEI/Artesyn standard and custom products. Collaborating with customers at all levels, from bench level debugging, rework/ reprogram power supply units (PSUs) to presenting solutions to customer’s technical team. Analyze schematics and generate the printed circuit board (PCB) layout using KiCAD, to create a circuit board for AC-DC power supplies. Possessing knowledge of digital communication bus such as i2C/SMBus/ PMBus or CAN bus and firmware reflash or bootload experience.

Conducted in-depth market research to identify opportunities and challenges in the power transformer industry. Successfully introduced and promoted a range of high-capacity oil-immersed power transformers with a maximum rated power of 63,000 kVA and a maximum voltage of 110kV alongside reactors, and various HV- LV distribution stations. Collaborated closely with the engineering and R&D teams to facilitate the development of innovative products, including cabinet-type transformer stations tailored for photovoltaic and wind-power applications. Formulated and executed strategic business plans to penetrate new markets and expand the company's footprint. Established and nurtured relationships with key clients, understanding their unique requirements and ensuring customer satisfaction.