3 years 6 months (1 year 2 months)

(1 year 1 month) • Established excellent client relations through listening and probing; created owners and built loyalty by demonstrating passion for the company’s products and goals. • Mentored new sale associates to contribute to the positive culture; provided opportunities to facilitate growth and development.

(1 year 3 months) • Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority at Apple and JBL store locations. • Prevented crimes and theft through careful observation and investigation of suspicious and unusual behavior.

• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction in-person and via telephone. • Applied knowledge of electronics products, including computers, printers, shredders, and more products to educate prospects and customers.