Work experience

• Assistant Manager

  Dairy Queen, Edinburg TX │Sales

  2024.02-2024.08

  (7 months)

  • Monitored speed-of-service and order accuracy during rushes; re-balanced stations and jumped on headset/expeditor to clear bottlenecks. • Performed cash reconciliation, nightly deposits, safe counts against POS reports • Led opening/closing shifts for a 10–15-person team; assigned positions and breaks to meet volume while staying within labor targets.
• Assistant Manager (Seasonal)

  Spirit Halloween, Weslaco TX

  2023.07-2023.11

  (5 months)

  • Ensured store compliance with safety protocols, including turning off equipment, securing merchandise, and preparing the store for reopening. • Provided outstanding customer service by assisting shoppers with product selection and resolving inquiries during peak seasonal hours. • Managed closing procedures, including reconciling cash registers, ensuring the security of the store, and locking up the premises.