Developed a Standard Operating Procedure (SOP) for the Debug department, increasing team productivity and yield by 50%。 Collaborated with a team of more than 10 members and different departments to troubleshoot and resolve urgent issues. Reduced workmanship failures by 80% through direct mentorship at the assembly line. Analyzed server failures using historical data and case studies to fix up to 15 servers in a day. Generated up to 2 reports per week to report frequent failures and server rack status.

Coordinated marketing activities to promote production and services. Managed sales floor activities, assisting and greeting over 200 customers daily.