JULIE DO

Super Host
FemaleAfter-sales customer serviceLive in United StatesNationality
Share

Work experience

  • Super Host

    Airbnb
    2023.11-Current(2 years)
    Reviewed operational workflows, identifying inefficiencies in property management processes and implementing effective solutions. Ensured compliance with Airbnb policies by auditing guest feedback, resolving disputes, and refining property listings. Developed guidelines for managing tenant interactions, enhancing guest satisfaction and operational consistency. Analyzed market trends to improve listing performance and increase profitability
  • Chief Operating Officer

    Can Tho Restaurant
    2023.01-2024.05(a year)
    Conducted operational assessments to identify inefficiencies, achieving a 15% improvement in workflow optimization. Responded to audit findings by implementing corrective actionsand resolving discrepancies effectively. Developed and implemented operational procedures, improvingcompliance and team performance. Collaborated with managers and staff to address internal controlissues and streamline daily operations.
  • Client Care Specialist

    State Farm
    2018.04-2019.06(a year)
    Reviewed operational workflows, identifying inefficiencies in property management processes and implementing effective solutions. Ensured compliance with Airbnb policies by auditing guest feedback, resolving disputes, and refining property listings. Developed guidelines for managing tenant interactions, enhancing guest satisfaction and operational consistency. Analyzed market trends to improve listing performance and increase profitability State Farm

Educational experience

  • Rancho Alamitos High School

    Diploma
    2012.01-2015.01(3 years)
  • California State Fullerton university

    in Business administration
Resume Search
Nationality
Job category
City or country
Jobs
Candidates
Blog
Me