JULIE DO
Super Host
FemaleAfter-sales customer serviceLive in United StatesNationality
Share
Work experience
Super Host
Airbnb2023.11-Current(2 years)Reviewed operational workflows, identifying inefficiencies in property management processes and implementing effective solutions. Ensured compliance with Airbnb policies by auditing guest feedback, resolving disputes, and refining property listings. Developed guidelines for managing tenant interactions, enhancing guest satisfaction and operational consistency. Analyzed market trends to improve listing performance and increase profitabilityChief Operating Officer
Can Tho Restaurant2023.01-2024.05(a year)Conducted operational assessments to identify inefficiencies, achieving a 15% improvement in workflow optimization. Responded to audit findings by implementing corrective actionsand resolving discrepancies effectively. Developed and implemented operational procedures, improvingcompliance and team performance. Collaborated with managers and staff to address internal controlissues and streamline daily operations.Client Care Specialist
State Farm2018.04-2019.06(a year)Reviewed operational workflows, identifying inefficiencies in property management processes and implementing effective solutions. Ensured compliance with Airbnb policies by auditing guest feedback, resolving disputes, and refining property listings. Developed guidelines for managing tenant interactions, enhancing guest satisfaction and operational consistency. Analyzed market trends to improve listing performance and increase profitability State Farm
Educational experience
Rancho Alamitos High School
Diploma2012.01-2015.01(3 years)California State Fullerton university
in Business administration
Resume Search
Nationality
Job category
City or country
Sort by
Contact way
1_****5248
Ju**@**om
Membership will unlock the resume
Also view