Work experience

• Key Account Manager

  ARaymond Network

  2022.07-Current

  (3 years)

  Client Relationship Management: Successfully nurtured and maintained relationships with key clients, ensuring top-tier customer service. Business Development: Identified and capitalized on new opportunities within existing accounts, leading to a 25% increase in upselling and cross-selling. Strategic Planning: Developed and executed tailored strategies aligned with client objectives to drive business growth. Conflict Resolution: Served as the primary point of contact for client concerns, improving response times and reducing issue resolution by 30%. Effective Communication: Strong ability to convey complex information through comprehensive reports and clear client communication. Cross-Functional Collaboration: Worked closely with teams across R&D, Project Management, and Legal to align strategies and resources. New Business Growth: Secured over $2 million in new business while successfully entering EV and Mobility markets. Negotiation & Deal Closure: Skilled in negotiating and closing deals, consistently securing agreements that increased profitability by 5%.
• Sales Engineer

  Compartec

  2021.05-2022.08

  (a year)

  Client Prospecting and Acquisition: Successfully acquired and onboarded key clients in the plastic injection segment, contributing to a 12% growth in the client base and revenue stream. Product Knowledge and plastic injection process and solutions in the automotive sector. Customer Relationship Management (CRM): Utilized advanced CRM systems to streamline client interactions and maintain accurate sales records. Collaboration with Internal Teams: Worked collaboratively with cross- functional teams to align strategies and improve the interdepartmental synergy and overall sales effectiveness. Develop strategies to incurs in the Lighting Sector and successfully- booked business by over USD 5 million in gross sales. Problem-solving and Customer Support: Addressing any issues or concerns raised-by clients promptly and effectively.

Educational experience

• University of Valle de México (UVM)

  Bachelor degree of Industrial Mechanical Engineering

  2017.12-2021.12

  (4 years)

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