2 years 9 months (1 year 10 months) I serve as a central marketing and communications resource for all business lines, including Development, the Office of the President, Mission Advancement, Retail, and E-commerce. I am instrumental in shaping and executing all marketing and communication strategies, initiatives, and messaging campaigns. Key responsibilities include: - Providing comprehensive marketing and communication support, ensuring messages are tailored to target audiences and selecting optimal communication channels. - Assisting in the creation and implementation of marketing and communication work plans for specific projects, initiatives, or campaigns, including identifying target audiences, crafting key messages, and tracking project timelines. - Drafting, editing, and coordinating the production of collateral materials, ensuring they comply with brand and style guidelines and align with the organization's voice. - Writing and producing various communication and marketing pieces, including digital media assets such as newsletters, social media content, web content, and press releases. - Supporting internal communications, employee engagement initiatives, and events. - Conducting research to enhance mission-related messages and digital content, and managing social media platforms, including scheduling posts, monitoring activity, and drafting responses. - Coordinating photography and videography, maintaining an organized archive of visual assets, and updating and revising website content as needed. This role allows me to leverage my diverse expertise in marketing and communications and make a significant contribution to the organization's mission and goals.

(2 years 4 months) Provided on-site supervision of internal, corporate, and/or private events at the Museum. This included ensuring third-party compliance with all Museum policies, coordinating cross-departmental participation, acting as a liaison between the Museum and groups renting the facilities, and overseeing logistics.

Provided high-level project management, analysis, and reporting. Managed writing projects and supported organizational events. Performed administrative tasks and assistance under the direction of the President and CEO. Collaborated with members of the Senior Executive Team. Managed and tracked multiple projects simultaneously. Duties typically fell within Goodwill's Development arm.

Provided specialized guest services for clients, season ticket holders, and fans. Worked in partnership with marketing, fan experience, event management, and ticket operations departments. Assisted with in-game guest services locations, ADA/handicap patrons, and promotional distribution.

(1 year 1 month) Delivered prompt, friendly and courteous guest service, provided guests with an exceptional game and event experience. Monitored assigned area(s), ensuring attendees had a positive experience and were complaint with T- Mobile Parks standards.