Johnny Ho
Triage and Release Ops Engineer, Bloomberg Engineering@Bloomberg
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Summary
Triage and Release Ops Engineer at Bloomberg. Strong technology professional in the financial services industry. Experienced in handling technical escalation, triaging and investigating software issues and communicating with various stakeholders including engineering, support and sales teams. Passionate for problem solving, training and collaboration.
Work experience
Triage and Release Ops Engineer, Bloomberg Engineering
Bloomberg2023.03-Current(3 years)Subject Matter Expert, Bloomberg Technical Support
Bloomberg LP2019.06-2023.02(4 years)Global Customer Support Trainer
Bloomberg LP2017.09-2019.06(2 years)Global Technical Support Representative
Bloomberg LP2014.08-2017.09(3 years)Student Consultant, Information Technology Services Center (ITSC)
The Hong Kong University of Science and Technology2012.08-2014.07(2 years)Summer Intern, ITRA
EY2013.07-2013.08(2 months)
Educational experience
The Hong Kong University of Science and Technology
Bachelor of Business Administration - BBA, Information Systems and Marketing, First Class Honors2011.01-2014.01(3 years)
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