John Ng, IHRP-
Singapore, SingaporeNationality Singapore
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Work experience
Secretary, Personal Development (RP Alumni Committee)
Republic Polytechnic2023.04-Current(2 years)• Spearheaded administrative operations for the RP Alumni Committee, ensuring smooth and efficient processes• Orchestrated meetings, diligently maintained comprehensive records, and fostered cross-departmental collaboration to ensure successful project execution• Elevated the committee’s initiatives through meticulous attention to detail and superior communication skills, resulting in enhanced effectiveness and reachCareer Strategist - mentoring
Self Employed2022.01-Current(4 years)Cello, Violin and Music Theory Teacher
Self Employed2015.01-Current(11 years)• Review job requests on suitable students to teach after the conducting phone screening, retaining 90% of students for long-term learning• Incorporate Music lessons with Science for underprivileged kids of age group 7-12 to not only help them to gain confidence to perform with their instruments using recycled materials, but also inspire them to be Eco-friendly ambassadors• Plan weekly music lessons to track students’ progress in their musicality and techniques, to maintain the interest of adult learners and kids• Facilitate client’s piano recital held bi-annually to ensure all participants reach the stage on time and timely ending of the performance• Customise yearly student recitals to allow students to be competent in their music practice and playingCreative Producer and Marketer - job enlargement
Self Employed2015.01-Current(11 years)• Creatives: Producer | Content Strategist | Graphic Designer | Video Editor | Photographer & Videographer | Social Media Consultant | (Tailor-made) Website Builder• Utilise creative brain juices to produce eye-catching content with media and captions for Call-To-Action (CTA) on social media accountsHuman Resources - extension
Sleek2023.10-2024.06(9 months)• Actively collaborated with the Global Head of People and Culture in all HR facets and initiated updates on Slack’s Canvas to facilitate the engagement and productivity of HR global team, and to publish customised company-wide announcements on channels consisting of >500 employees• Oversaw end-to-end recruitment for permanent and internship positions, from sourcing, reference checks to hiring, closing 12 offers during a short stint of 6 months• Managed hiring budget and strategised salary negotiation with candidates• Administered employee onboarding and facilitated offboarding processes• Spearheaded the comparison of quotes for the purchase of new policy schedule for Foreign Worker Medical Insurance to ensure comprehensive coverage• Designed timeline and created a response template for Glassdoor ratings, promoting and infusing our culture and values into all elements of work• Ensured full regulatory compliance with proper maintenance of file management in HR system• Successfully organised and executed a company-wide event for 50 employees, resulting in increased team morale and engagementHuman Resources Associate - contract
ST Engineering2023.03-2023.08(6 months)• Crafted from scratch and administered SOP for a scholarship programme, leading to a 70% increase in operational effectiveness• Ensured timely screening of candidates for various scholarships, and provided updates of consolidated data weekly• Collaborated with internal teams and universities, leading to successful outcomes of scholarship programmes• Maintained the engagement of potential scholars to secure their retention and satisfaction throughout the application processHuman Resources
GenScript Asia Pacific2022.11-2023.03(5 months)• Created and implemented employee engagement programmes and initiatives such as quarterly Welcome Party for >25 new hires• Kickstarted a probation review process and delivered an improved communication channel for employees’ and managers’ probationary performance feedback 1 month before due date• Oversaw EP/WP accounts, obtaining a 100% successful work pass application and renewal rate for 14 foreign talents• Formulated policies on tax practices and public holidays for 9 countries in the APAC regions to safeguard good local employment outcomes• Developed SOP for expatriates to take note of, namely their duties to inform MOM of any changes in particulars, vaccination records and reimbursement• TA attraction and employer branding in campus recruitment roadshows, discussions and events such as NUS Career Fair and NTU Career Talk, receiving >100 applications• Managed and administered WICA and health insurance policies for >50 staff• Crafted a job description for a specific position, including specific responsibilities, qualifications, and industry-related details within 1 day for vetting and team confirmation• Supported the TA team with job posting, sourcing, and scheduling interviews• Collaborated with the HR Shared Service Centre on the employee onboarding and offboarding processesDigital Content Creator (HR Admin + Design)
Republic Polytechnic2021.07-2022.11(a year)• Mentored a junior colleague to allow her to adjust well to our team through understanding our work processes such as our operations and logistics which assured her to work confidently and independently• Conducted structured interviews with supervisor to select quality talents and utilise relevant internal channels to broadcast vacancies 1 month in advance, while following the guidelines provided by TAFEP tightly• Initiated to organise and produce desirable data results using Excel functions such as ‘vlookup’ and ‘IF’ for the Career Conversion Programme (CCP) team, propelling fruitful discussion and follow-up by 85%• Accelerated processing of solicited 100-200 resumes per day to compile into a readable database for clients to select candidates to join our CCP• In-charge of Open House to facilitate training for the students on presentation skills to encourage secondary school graduates to choose our course with the aid of the booth and handouts, resulting in a year-on-year 10% increase in enrolment• Independently being involved in every part of the creative process such as producing; conceptualising; editing videos and collaterals for marketing campaigns, heightened School of Applied Science's ability to cross over 1,000 followers mark and increase the highest number of likes by eightfold• Performed enrolment for participants into iSpring Learn alongside email communication to guide them in accessing their materials and assessment, effectively decreasing workload by 90% • Provided technical consultation for participants who encounter challenges during their onboarding such as firewall, which are solved within 1 round of telecommunication or email=========Immerse yourself with The RP Experience at https://www.rp.edu.sg/about-us/who-we-are/the-rp-experience.Personal Assistant to Commanding Officer (CO) cum Unit Administrator
Ministry of Defence of Singapore2018.07-2020.07(2 years)Commando Training Institute:> Commanders' Coin> Best Soldier of the Month Award> Outstanding Performance and Conduct• Increased 90% efficiency rate for prompt and accurate submission of officers’ training programmes by initialling a tracking system using Gantt Chart• Broadcasted timely essential announcements, such as the unit’s staggered schedule during the COVID-19 pandemic despite 1-day work notice, keeping 100% of personnel informed and all safety measures complied• Oversaw all financial activities for defence procurement to ensure a smooth purchase and timely collection of the equipment and tools • Forecasted camp clearance to Guardhouse to avoid delays for vendors to enter camp premises for computer and building repair work• Collaborated with the army’s policy team to pre-empt possible leak of personal data (PD) to 3rd-party vendors by using password-protected files, no leak of PD reported• Responsible for the unit cohesion outing to The Bicentennial Experience, a quick turnaround within 2 weeks to secure tickets, coordinated itinerary and manpower planning to ensure smooth execution of the outing attended by 30 officersAdministrator & Event Coordinator cum Content Creator
Kids’ Philharmonic@SG Orchestra2018.04-2018.07(4 months)• Supervised event planning and music library on pre-concert and concert days to ensure logistics, meeting notes and music scores were in place correctly• Synchronised with 50-500 musicians and crews for proper stage entry to be in sync with the rehearsal and performance schedule given to the Venue and Project Manager with 85% accuracy with no pending changes• Facilitated communications between clients and stakeholders in the orchestra to secure booking of venue and sponsorships • Liaised with parents of 140 young orchestra members (age 6 to 17) to ensure the safety arrangements on the day of their performanceAccounting Administrative Assistant
Camwerkz Pte Ltd2017.03-2017.07(5 months)• Received part-time job offer due to excellent work performance • Worked independently to handle the revamp of the customer service system and updated >1,000 customers database within the allocated timeline• Supported the Admin Manager in various tasks such as filing, invoicing, replying to emails, answer phone calls and follow-up with customers for late payments
Educational experience
Singapore Human Resources Institute (SHRI)
Human Resources DevelopmentRepublic Polytechnic
Web Page, Digital/Multimedia and Information Resources DesignSingapore Human Resources Institute (SHRI)
Human Resources DevelopmentEdinburgh Napier University
Human Resources Development
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