Hospitality Expert | Operations Management | F&B Management | Event Management | Guest Experience Focused | Analytical | Native English & Chinese. As a seasoned hospitality operations professional, I have honed my skills over the years, driven by a relentless pursuit of delivering the best guest experiences and developing my expertise to become a leader in my field. My career journey has taken me through various roles within the industry, from optimizing room types and check-in/out times to ensuring exceptional guest experiences in the air at Westjet. Throughout my career, I have developed a knack for tackling complex problems with creative and tailored solutions. I firmly believe that there is no one-size-fits-all approach in the hospitality industry, and I thrive on the ever-changing nature of this dynamic field. Beyond my professional accomplishments, I find happiness in travelling and food & beverage. On my days off, you'll often find me exploring new coffee shops and restaurants, seeking out the latest culinary adventures, or binging Chinese and Korean drama. I’m excited to bring my diverse skills and passion for hospitality to Bangkok, aiming to contribute to the team’s success and growth while also pursuing my own personal development. Let’s connect and grow together!