Work experience

• Enterprise Consultant

  Dialectica

  2024.05-Current

  (2 years)

  (1 year 11 months) * Work closely with other consultants and team members to provide cohesive and comprehensive services to the clients. * Uphold the highest ethical standards in all dealings and ensure that all advice and actions are in the client's best interest. * Develop case studies and reports to illustrate successful strategies and approaches. * Maintain confidentiality and handle all client information with the utmost discretion and professionalism. * Engage in detailed discussions with clients to understand their needs and provide expert insights based on their knowledge and experience. * Offer advisory services on specific topics, trends, and best practices relevant to my expertise. * Establish and maintain strong relationships with clients to ensure ongoing collaboration and trust. * Offer advisory services on specific topics, trends, and best practices relevant to my expertise. * Conduct follow-up sessions to assess the implementation of the recommendations and offer further assistance if needed. * Continuously update my skills and knowledge through professional development opportunities, training, and certifications. * Solicit feedback from clients to improve your services and address any concerns they may have. * Engage in networking activities to stay connected with industry peers and expand my professional network.
• Business Development Manager

  Synergy Alliance International Berhad

  2021.05-2023.06

  (2 years)

  (2 years 2 months) company offering comprehensive solutions for SMEs and Enterprises. Specialize in providing consultancy services to F&B, Retail merchandise, and business owners, leveraging cutting-edge technology to enhance their sales and market strategies. • Conducting customer presentations and identifying sales opportunities for new customers. • Contributing to profitable business development by continuously boarding new customers and expanding the client portfolio. • Formulating a business development strategy centered on financial gain. • Creating and enhancing proposals for both existing and potential clients. • Providing comprehensive training and coaching to our business development team members. • Arranging business development meetings with prospective clients. • Conduct research to pinpoint new markets and understand evolving customer needs.
• Business Dev. Manager

  Softinn Solutions

  2018.05-2020.10

  (2 years)

  (2 years 6 months) • Provide specialized advisory services to hotels, resorts, BnBs, and proprietors aimed at optimizing their sales and marketing strategies. • Craft tailored customer presentations and discern sales prospects among potential clients. • Play a pivotal role in fostering business growth by procuring new clients and broadening the clientele base. • Thoroughly examine current and archived financial data, including sales reports, and create effective strategies to curtail expenses and amplify revenue. • Execute comprehensive market research to pinpoint emerging opportunities, collaborating closely with executives to strategize pursuit tactics. • Revamp and augment proposals tailored to the needs of both current and prospective clients. • Meticulously orchestrate the company's budget, consistently monitor expenditures, and ensure alignment with revenue objectives. • Provide comprehensive training and mentorship to members of the business development team to enhance their professional prowess.
• Operation Manager

  Uncle Ho Motel Sdn Bhd

  2017.03-2018.02

  (a year)

  • Maintain operational standards to ensure productivity and excellent service delivery. • Provide coaching, and guidance, and address staff needs. • Manage employees by recruiting, training, and supervising them. • Oversee employee management, marketing, planning, coordination, and administration within the hotel. • Maintain statistical and financial records accurately. • Handle customer complaints and inquiries efficiently. • Ensure compliance with health and safety legislation and licensing laws. • Develop and implement promotional strategies to market the business effectively. • Utilize excellent public relations skills to enhance relationships with guests and employees. • Engage in strategic planning and implementation to drive organizational results. • Ensure manufacturing processes are correct, cost-effective, and aligned with quality requirements. • Analyze financial data/statements to enhance profitability. • Implement quality controls and monitor Key Performance Indicators (KPIs). • Recruit, train, supervise, and appraise human resources effectively. • Address clients' or personnel's concerns promptly. • Develop or improve operational systems, processes, and best practices to ensure organizational efficiency. • Purchase materials, plan inventory, and optimize hotel operations for efficiency.
• Project Manager

  Sabah Support Direct Ent

  2012.08-2016.12

  (4 years)

  (4 years 5 months) • Working at Local Malaysian Enterprising & Sdn.Bhd company with a registered PMS license (supplierand services license) • Experienced in dealing with banking and financial applications for the company fund. • Leadership role in providing professional act and responsibility level of characteristic. • To plan, organize, and control the project efficiently and effectively. • Have a proven accomplished project. • Provide coaching and guidance for a team member. • Identify all internal and external resources, whether financial or human, required to complete the project successfully. • Develop appropriate strategies to achieve goals and project complexion. • Preparing reports for a higher management team. • Attending a meeting with staff and the head of the department.
• Financial Executive

  MBSB Bank Berhad

  2010.05-2012.08

  (2 years)

  (2 years 4 months) • Engage in sales and marketing activities primarily through telephone conversations and scheduled appointments. • Deliver well-crafted sales presentations elucidating financial products and services to potential clients. • Utilize direct marketing tools proficiently to effectively present various banking products offered by local financial institutions. • Offer consulting services to a diverse clientele including government service entities, state organizations, GLCs, and private sectors, aiding in the submission, processing, and status tracking of loan documents. • Maintain a proven track record of successful sales for financial products from prominent institutions such as MBSB, CIMB, RHB, CO-SHARE, MAYBANK, and KOPERASI, from the submission phase to disbursement. • Market various brands of Takaful plans, credit cards, and insurance coverage with expertise. • Conduct comprehensive market research and devise strategic marketing plans, emphasizing adeptness in handling customer feedback and identifying their specific needs. • Stay abreast and well-versed in the latest guidelines and policies set forth by BNM (Bank NegaraMalaysia).
• Room Divison Executive

  Fragrance Hotel Group S' pore

  2008.01-2010.01

  (2 years)

  • Provide clerical assistance to the supervisor. • Prepare reports and compile daily activities for supervisor meetings. • Conduct stock balance verification for housekeeping requirements in the hotel. • Participate in staff meetings and suggest strategies to address both staff and guest complaints effectively. • Update daily operational reports, including system checks and monitoring tools.

Educational experience

• Open University Malaysia

  Business Administration and Management, General

  2021.06-2025.09

  (4 years)
• Open university sabah

  Business Administration, Management and operations

  2012.01-2016.01

  (4 years)

Certificates