Led and trained a front-of-house team in a high-volume restaurant, ensuring clear communication, consistency, and customer satisfaction. Resolved customer concerns with empathy and professionalism, maintaining a welcoming environment for a diverse audience. Mentored new hires through structured onboarding and hands-on coaching, improving confidence and performance. Balanced leadership duties with direct service as a server and bartender in a fast-paced setting. Trained new hires on service standards, POS systems, and customer communication. Created shift plans and delegated responsibilities to ensure smooth operations.

Led and trained a front-of-house team in a high-volume restaurant, ensuring clear communication, consistency, and customer satisfaction. Resolved customer concerns with empathy and professionalism, maintaining a welcoming environment for a diverse audience. Mentored new hires through structured onboarding and hands-on coaching, improving confidence and performance. Balanced leadership duties with direct service as a server and bartender in a fast-paced setting. Trained new hires on service standards, POS systems, and customer communication. Created shift plans and delegated responsibilities to ensure smooth operations.

Assisted in delivering early literacy and language-focused lessons for preschool students. Supported children’s communication development through reading, conversation, and guided activities. Adapted instructions to meet diverse learning needs and developmental levels. Maintained a structured, supportive classroom environment that encouraged confidence and curiosity. Observed and documented student progress, collaborating with lead teacher to adjust instruction.