JASON
Account Manager
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Account Manager
Xometry2022.09-Current(4 years)that connects Original Equipment Manufacturers ( OEM ) with companies wanting to create on-demand custom parts and prototypes. Engaged 50 global companies with an average annual spend of 8M. Resulting in a 97 % retention rate while encouraging new service adoption across a manufacturing landscape. Creating and Presenting Quarterly Business Reviews ( QBR’S) enabling clients to form internal action plans. Hosted training and configuration discussions to all product adopters at various skill levels including C-level Executives and Internal engineers. Accountable for project management leadership toward the completion of multi-level projects by exercised independent judgment and analysis. Evaluate and prioritize department workloads to develop seamless project timelines resulting in total client satisfaction. Achievements - Nationally Recognized Sales Executive – 2023 Project Management Certification, ( PMI )Account Executive
Direct Advantage2016.01-2022.09(7 years)Direct Advantage is a Software As A Service ( SAAS ) Ecommerce hub platform. This a full service application that encompasses Point of Sale, Logistics, Marketing, Vendor Management. Prospected and built book of business in US West Coast sales territory. Generating 60% of total company revenue during tenure. Surpassed yearly sales goals by 53 % of total expected ARR. Total Revenue achieved (0 < 12,500,000). Analyzed customer data and identified upsell opportunities, leading to a 33% increase in upsell revenue and a 22 % improvement in customer retention rates. Consistent call volume and email correspondence within bankable timeframe achieved through out tenure. Quickly build rapport with clients to overcome objections and build trust. Achievements - Circle of Excellence Award ( 2018 - 2020 ) Spotlight Award ( 2017 )Marketing Director
Idstc.com2009.01-2016.01(7 years)Idstc.com is an E-Commerce platform that connects millions of consumers with the widest selection of products delivered directly to their doors. Strong understanding of digital and ecommerce best practices. Managing vendor pipelines within internal and external virtual storefronts including – Amazon, Shopify, Wayfair, and Esty. Collaborated with internal teams to create targeted campaigns and sales collateral, resulting in a 38% increase in lead generation and a 25% improvement in lead conversion rates. Plan, implement, and analyze A/B tests to examine customer traffic, browsing, and purchasing behaviors. Resulting in a 22 % increase in overall sales productivity. Achievements - Winner’s Circle Award–(2011 - 2014 ) Innovation Leader Award–(2009 ) TECHNICAL APTITUDE Enterprise Resource Planning (Oracle, SAP, Syspro ) Customer Relationship Management ( SalesForce, Dynamics, Constant Contact, Zoho ) Ecommerce Dashboards ( Amazon Central, Wayfare Pro, Esty Seller Portal, Shopify ) MS OFFICE Suite ( Word, Excel, Access, Project, Publisher, PowerPoint ) ADOBE CREATIVE Suite ( InDesign, PageMaker, Illustrator, Photoshop ) Web Design ( HTML5, SQL, JavaScript, Python, PHP, Ruby ) APPLE OS Suite ( IWork, Keynote, Pages, Numbers,)
Educational experience
Ohio University
CommunicationsColumbus State
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