Summary

Work experience

• Catering Lead

  SSA Group

  2021.09-Current

  (5 years)

  (4 years 10 months)
• Copywriter

  the Loft

  2024.04-2026.06

  (2 years)

  (2 years 3 months) • Craft B2B and B2C copy for social media platforms, website content, email marketing campaigns, and case studies. • Develop new SEO and content performance by refining metadata, headings, and page structures.
• Web Content Coordinator

  WPS Health Solutions

  2023.05-2024.02

  (10 months)

  • Coordinated web/portal updates for healthcare providers, ensuring they had access to accurate CMS updates. • Proofread, edited, and formatted web content to ensure accuracy, grammar, and adherence to guidelines. • Collaborated with content owners to align web content with brand guidelines and user-centered writing. • Reviewed website feedback, identified trends, and communicated insights for continuous improvement.
• Marketing and Communications Intern

  United Planet

  2023.03-2023.11

  (9 months)

  * Organized the creation of content through blog posts, marketing campaigns, social media materials, and videos. Through these initiatives we effectively communicated the organization's mission and values, furthering its reach and impact. * Cultivated meaningful connections with program participants through skillful management of newsletters and proactive outreach via social media. * Collaborated with the marketing team to contribute novel ideas and strategies to United Planet projects. * Independently demonstrated exceptional time management, communication, writing, and interpersonal skills, contributing to project success and fostering a collaborative work environment.
• Sales Lead

  Saint Louis Science Center

  2021.05-2023.05

  (2 years)

  (2 years 1 month) (Served as a Membership Sales Lead) • Sales and member growth through various tactics, from marketing meetings about stability in the community, and the founding of interactions with visitors. • Collaborated amongst multifunction teams on effective ways to boost sales through various ways.
• Customer Service

  Nordstrom

  2020.10-2021.08

  (a year)

  • Provided exceptional customer service, consistently exceeding daily goals, and achieving high customer satisfaction levels. • Placed an average of 100 packaged orders from customers and distributors daily, demonstrating strong organizational and time management skills. • Managed product operations and worked closely with a team to ensure efficient in-store fulfillment and merchant delivery, resulting in improved customer experiences and increased sales.
• Copywriter Intern

  Love Happens by KOKET

  2021.05-2021.07

  (3 months)

  •Wrote and edited multiple articles, blog posts, and other pieces of content with a focus on implementing effective SEO practices such as meta tags and onsite and offsite optimization, resulting in a 15% increase in search engine rankings and higher website traffic. •Collaborated with the team to develop and execute communicative strategies for blog posts, resulting in improved brand awareness.
• Marketing Intern

  River Styx

  2021.01-2021.06

  (6 months)

  •Developed creative copy and content strategies for social media platforms (Instagram, Facebook, Twitter) to increase engagement and promote the River Styx brand. •Collaborated with team members to compile and execute social media content calendars, resulting in streamlined content creation and increased efficiency. •Conducted data entry of daily mail and emails, and administered reviews of submitted literature for upcoming books, demonstrating strong organizational and data management skills.

Educational experience

• University of Missouri-Saint Louis

  Communication and Media Studies

  2018.08-2021.12

  (3 years)

Certificates