Managed key client relationships to ensure satisfaction and drive repeat business. Exceeded quarterly and annual sales targets through strategic account management. Coordinated event logistics, including budgeting, scheduling, and execution. Led cross-functional teams to deliver customized solutions and successful events. Conducted market research to identify growth opportunities and inform strategy. Maintained detailed sales performance records and prepared client feedback reports. Identified growth opportunities through market research

Cultivated key client relationships, driving repeat business within the AV and events industry. Surpassed sales targets through solution upselling and strategic management. Managed end-to-end event logistics including budgets and execution schedules. Led cross-functional teams to provide tailored audiovisual solutions for major events. Researched market trends to strengthen sales strategy and identify growth. Produced detailed sales reports to improve forecasting and client retention.

Produced branded video content for the City of Toronto, Kiss 92.5, and Hudson's Bay. Configured and integrated complex AV systems, including video conferencing and displays. Directed high-profile events for leading artists, ensuring seamless productions. Facilitated team workshops on accountability and communication using Landmark Forum methodologies. EARLIER EXPERIENCE

Created and executed marketing strategies to increase brand exposure and client acquisition. Developed new revenue streams by launching educational courses and programs. Managed social media advertising and edited video content for marketing initiatives. Established KPIs to track business progress and adjust growth strategies accordingly.