Work experience

• Business Analyst Intern

  Can-Achieve Inc

  2023.01-2023.07

  (7 months)

  Led data collection implemented database for 50,000 using SQL Subqueries/Merge Statements, Python Numpy, Pandas modules to perform data cleaning resulted a 27% increase of clients. Ensured data integrity and interpreted data with Excel statistical techniques such as statistical inference, regressions and predictive modelling, contributing to a 30% increase in client retention rate. Presented analysis into 4 Tableau Dashboards and 20 PowerPoint slides of data report weekly to help Management Team improving the operation strategy resulted in reducing client loss by 30%.
• eCommerce Operations Manager

  Daily Grab Inc

  2019.08-2021.12

  (2 years)

  Led supply chain optimization by implementing supplier classification and tiered management systems for 50+ suppliers, driving a 40% annual sales increase. Created tailored strategies for platform operations and promotional campaigns in collaboration with internal teams and merchants; launched 10+ best-selling products, resulting in a 50% YoY sales boost during the 2020–2021 holiday season. Analyzed product sales, SKU performance, shipping efficiency, and logistics metrics to generate data-driven insights for product selection and fulfillment improvements. Managed end-to-end supply chains, including supplier coordination, product quality control, and warehouse setup, resulting in improved operational efficiency and a 30% reduction in delivery time.
• Category Manager

  AMAZON

  2018.06-2019.05

  (a year)

  Researched and developed 3rd party business relationships to build and grow brand adoption; Managed 90+ sellers, brought in more than 20 new brands to business Optimized global selling sellers' merchandising performance, and identified new opportunities to drive seller traffic and discoverability resulting in a 100% increase in seller revenue since the third month of executed Developed SOPS, workflows, metrics, reports or other analytical tools to maximize productivity with the team Assisted business teams in deep diving and analyzing business trends, closed business partners to senior sales leaders,

Educational experience

• Northeastern University

  Master of Science in Information Systems

  2022.01-2024.12

  (3 years)

  Information Technology master's

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