Altynai

Trust & Safety Specialist
Female31 y/oCustomer Service SpecialistLive in LithuaniaNationality Kazakhstan
Share

Work experience

  • Trust & Safety Specialist

    Teleperformance LT (Lithuania)
    2023.01-Current(3 years)
    Monitor and review user-generated content for compliance with platform policies. Ensure a safe and respectful online community by identifying and handling violations. Collaborate with team members to enhance content moderation strategies.
  • Store Manager

    LC Waikiki (Kazakhstan)
    2021.01-2023.01(2 years)
    Managed store operations, ensuring efficiency in sales, customer service, and inventory control. Led and trained a team to achieve sales targets and maintain high customer satisfaction. Implemented strategies to enhance store performance and drive revenue growth. Ensured that KPIs were consistently met and exceeded through effective performance management.
  • Management Trainee

    LC Waikiki (Kazakhstan)
    2020.01-2021.01(a year)
    Gained hands-on experience in various business operations, including sales and merchandising. Assisted in inventory management, staff training, and customer relations. Developed leadership and managerial skills through mentorship and practical training. Focused on maintaining KPI targets and improving store efficiency.
  • Sales Manager

    Astom.kz (Kazakhstan)
    2018.01-2019.01(a year)
    Promoted and sold dental products to healthcare professionals. Maintained client relationships and expanded customer base. Negotiated contracts and ensured customer satisfaction through effective after-sales service Assisted students and parents with inquiries about educational programs. Provided customer support and scheduled appointments for consultations. Handled administrative tasks to support center operations.
  • Call Center Operator

    Education Center (Turkey)
    2017.01-2017.01
    Assisted students and parents with inquiries about educational programs. Provided customer support and scheduled appointments for consultations. Handled administrative tasks to support center operations.
  • Store Staff

    Grocery Store (Mongolia)
    2010.01-2010.01
    Assisted customers with purchases and handled transactions. Maintained stock levels and ensured store cleanliness. Provided excellent customer service in a fast-paced retail environment.

Educational experience

  • Qatar University

    Arabic for Non-Native Speakers Program
    2019.09-2020.05(9 months)
    I studied Arabic for Non-Native Speakers at Qatar University and earned a certificate, improving my skills in reading, writing, listening, and speaking while learning about Arab culture.
  • Kocaeli University, Turkey

    Bachelor of Business Administration
    2012.09-2017.08(5 years)
    I studied Business Administration at Kocaeli University, gaining knowledge in management, marketing, finance, and economics. The program developed my analytical, problem-solving, and leadership skills, preparing me for roles in diverse business environments.
Resume Search
Nationality
Job category
City or country
Jobs
Candidates
Blog
Me