Work experience

• Multilingual Customer Service Advisor

  Jetworks Ltd

  2022.06-2023.12

  (2 years)

  -Provided customer support to English and International Clients. -Administered Customer queries, raising Cost Estimates, prodiving Statu Updates and advising on schedule changes. -Provided interpretation skills to multinational clients. -Administrative and PA support to Senior Management Team. -Awarded Employee of the Year 2023
• Financial Advisor

  Vasebudoucnost.cz

  2023.01-2023.06

  (6 months)

  -Provided comprehensive support for financial products. -Delivered tailored advice on Mortgage and Insurance products to meet the needs of clients.
• Customer Support Specialist

  PayTack

  2021.12-2022.02

  (3 months)

  -Managed Customer inquiries on related Products and Services. -Provided detailed feedback on available Options and Services. -Engaged effectively with customers to enchace product understanding,directly contributing to a 10% sales increase. -Maintained a comprehensive cilent database,correcting ambiguities and errors.

Educational experience

• Moscow State University, Moscow

  Clinical Psychology

  2019.09-2024.05

  (5 years)

  After 5 years of study archived a psychology degree.

Languages