Work experience

• Field Sales

  KRAUSSMAFFE

  2022.01-2025.03

  (3 years)

  One of the main activities was managing the customer portfolio, being responsible for sales throughout Brazil and Latin America • Overseeing and preparing direct quotes for all sales in Brazil, related activities within the territory • Developing sales strategy for new customers and always aligned with KMC's global goals and strategies • Executing sales strategy and monitoring the success of each strategy • Creating strategies for customer acquisition and development • Working closely with the customer service team to ensure proper scheduling and customer support • Working on sales of all Krauss Maffei injection molding brands and ancillary technologies, e.g. • Automation, extrusion • Supporting other KM technologies as needed by identifying leads, etc. • Gathering information necessary for product testing, project engineering and proposal preparation • Gathering data and participating in project analysis • Data including competitive technology, project fiscal status, timeline, customer options, etc. • Conducts sales calls as needed, presentations and negotiations before and after order pickup, utilizing divisional resources as needed • Developing customer, product/application data, investment climate, long-term industry trends, etc. • Manages sales planning calendar, call reports, monthly project activity reports and other information pertinent to short and long-term planning • Supports team in performing different tasks, valuing agility and efficiency. • Provides humanized customer service, increasing service satisfaction. • Performs support activities to assist colleagues and superiors, aiming at the benefit of the team. • Participates in team meetings to discuss new processes, aiming at improving efficiency and quality of service. • Participates in trainings with the objective of updating knowledge and promoting professional growth.
• Sales Manager

  ERMO

  2017.01-2021.12

  (5 years)

  One of the main activities was managing the client portfolio, being responsible for sales throughout Brazil and Latin America. In addition to being responsible for sales, I also monitored the technical approval of high-performance molds in Europe and Brazil along with the client. Analysis and control, modification of injection methods, processes and systems, locating failures and inefficiencies, being responsible for developing actions focused on continuous improvement in routines. Projects and molds were developed and designed in France, providing support to the client throughout the mold construction process until approval. • Management and monitoring of new projects with clients, responsible for quotes. • Customer service and support, resolving queries, complaints and ensuring excellence in service. • Monitoring the performance of the sales team, monitoring KPIs and adjusting approaches to maximize results. • Development of marketing strategies, implementing actions designed to ensure the success of campaigns. • Checking financial sales reports, analyzing profit margins and identifying areas for improvement. • Identifying new business opportunities and developing plans to increase the customer base. • Conducting customer satisfaction surveys, seeking feedback and suggestions to improve products and services. • Managing project budgets, ensuring application efficiency and return on
• Field Sales Engineer (FSE)

  Synventive Molding Solutions

  2008.01-2017.10

  (10 years)
• Technical Service and Sales

  Husky do Brazi

  2006.01-2008.12

  (3 years)

  Responsible for assembling and testing Husky hot runner systems • Used ALTANIUM and Gammaflux temperature controllers with the client • Visits to clients offering technical support • Development of new clients and new markets • Dimensional inspection of molds for assembling hot runner systems • Assembly of hot chamber systems from 2 to 128 cavities, stack molds, etc. • Development of thermoplastic injection processes for good performance of the hot runner system • Provided humanized customer service, increasing satisfaction with the service. • Supported the team in carrying out different tasks, valuing agility and efficiency. • Created spreadsheets and reports, enabling the team to monitor activities. • Resolved routine issues with autonomy and confidence, achieving positive results. • Supported financial management by entering information into the system, including billing, expenses, and cash flow. • Negotiated with clients to define the best prices, payment terms, and product delivery times. Thermoplay S.A
• Technical Service and Sales

  Husky do Brazil

  2003.01-2005.12

  (3 years)

  Responsible for the assembly and maintenance of Thermoplay's hot runner systems in Brazil • Visits to customers offering technical support • Dimensional inspection of molds for the assembly of hot runner systems • Assembly of hot runner systems from 2 to 128 cavities, stacking molds, etc. • Development of new customers and new markets • Development of thermoplastic injection processes for good performance of the hot runner system. • Support the team in carrying out different tasks, valuing agility and efficiency. • Carrying out support activities to assist colleagues and superiors, aiming at the benefit of the team. • Participation in training with the objective of updating knowledge and promoting professional growth. • Planning and execution of activities, contributing to the smooth running of operations within the established deadlines. • Resolving routine issues with autonomy and confidence, achieving positive results. • Support in conflict resolution, seeking to negotiate advantageous agreements for the parties involved. • Negotiation with customers to define the best prices, payment conditions and delivery times for products. Duque Leader of Injection Machine Team Jan 2001 - Dec 2003 • Responsible for the try-out sector, where I developed the injection process for all molds manufactured by the company. • Industry in the automotive, white goods and electronics sectors. • Three-dimensional operator, measuring mechanical parts and plastic parts, presenting the final approval and validation report. • Directly involved in the mold construction area. • Supporting the team in carrying out different tasks, valuing agility and efficiency. • Carrying out support activities to assist colleagues and superiors, aiming to benefit the team. • Participating in training sessions with the aim of updating knowledge and promoting professional growth. Replast
• Operator and Leader of Injection Machine Team

  Replast

  1998.01-2001.12

  (4 years)

  Leader of injection machine (of great load) team • Operator of injection machine • Participating in training sessions with the aim of updating knowledge and promoting professional growth. ACADEMIC Postgraduate degree in project management and marketing ULBRA, Caxias do Sul, 03/2025 – 02/2026 Technology in Materials SOCIESC, Joinville, 01/2004 – 01/2007