Hunter

T1 Support Engineer
MaleAfter-sales customer serviceLive in United StatesNationality
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Work experience

  • T1 Support Engineer

    boxIT, LLC
    2022.10-Current(3 years)
    (2 years 10 months) Managed Service Provider (MSP) - Providing IT support for multiple businesses in multiple environments
  • Senior Operations Administrator

    FedEx Ground
    2021.07-2022.07(a year)
    (1 year 1 month) Complete quality assurance for hundreds of packages daily Perform customer service for flawed packages (e.g. address corrections,damaged personal items, delivery verification) Research and contact companies to return lost items
  • Student Manager

    Personal Touch Catering - Virginia Tech University
    2017.01-2020.01(3 years)
    Created weekly schedules for student employees Hired and performed orientation for new employees Managed events when needed Maintained employee paperwork both national and international Provided customer service with clients regarding room layout, lighting and A/V set up Ensured smooth delivery of all catering needs including food, beverage, tables and chairs

Educational experience

  • Virginia Tech

    Computer Engineering
    2017.01-2018.01(a year)
  • Virginia Western Community College

    Computer Science
    2014.01-2016.01(2 years)
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