Work experience

• Presales Engineer

  GLORY

  2025.02-Current

  (a year)

  (1 year 5 months) WP. Kuala Lumpur
• Implementation Consultant-cum-Pre-Sales Engineer

  Alauda, Inc.

  2024.06-2024.12

  (7 months)

  • Administer clients' network setup and pre-requisites using Linux (CentOS,Ubuntu). • Configure system environments prior to package installations. • Docker: Expertise in containerizing applications and managing containerized environments, including image creation, repository management, and seamless deployment workflows to optimize development pipelines. • Kubernetes: Proficient in orchestrating containerized applications through Kubernetes, managing clusters, ensuring efficient resource allocation, scaling deployments, and automating the lifecycle of services to enhance system resilience and scalability. • Write detailed reports on system configurations and processes. • Translate and verify exam content from Chinese to English. • Test run customer cloud platforms to ensure they are fault-free and functioning correctly.
• Solution Sales Engineer

  Huawei

  2023.02-2024.03

  (a year)

  (1 year 2 months) • Understand knowledge of Storage and cloud stack including the configuration of the products and demonstration of software and hardware • Understand customers requirements and pain points, formulate project win strategies and main attractive. • Acknowledge the concept and procedure of bidding and tendering in an auctions. • Supporting presales including solution design, request for quotation, high level design, statement of compliance, pre-sale testing and extensive customer-centric communication to ensure business success. • Produce and deliver formal technical proposals and solution presentations to key customers. • Identify key customer requirements and coordinate with Product Management and Solution Teams to ensure the requirements are implemented in the products roadmap • Proposed solutions for more than 30 projects
• Technical Support Specialist

  MJ Life

  2021.07-2021.11

  (5 months)

  • Understand customers need based on given scenario • Provide solution and advise to web developer based on client’s front-end website design • Setting up a brand new device for new joiners • Configure and fix technical issues on pc and hardware • Migrating data from old system to new system

Educational experience

• University of Staffordshire

  Computer Science (IntelligentSystems)

  2020.09-2022.12

  (2 years)
• Asia Pacific University of Technology and Innovation

  Intelligent Systems

  2020.04-2022.09

  (2 years)
• Asia Pacific University of Technology and Innovation

  Computer Software Engineering

  2018.04-2020.04

  (2 years)

Certificates