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Product Manager
MaleFAE Field Application EngineerLive in United StatesNationality
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Work experience

  • Product Manager

    Hymson USA
    2025.04-Current(a year)
    2 years 7 months (1 year 2 months)
  • Commissioning Engineer

    Hymson USA
    2023.11-2025.04(a year)
    (1 year 6 months) As a commissioning engineer for lithium battery equipment suppliers, I am responsible for the installation, commissioning, and optimization of equipment at customer sites, ensuring stable and efficient operation. I am proficient in electrical and mechanical commissioning techniques, capable of quickly identifying and resolving issues, and fine-tuning equipment parameters to enhance efficiency. I work closely with clients and teams to provide technical support and training, while also staying updated on industry advancements to continually improve equipment and assist clients in boosting production efficiency.
  • Mechanical Design

    SCOT INDUSTRIES INC
    2023.03-2023.10(8 months)
    Problem-solving with the senior engineers for a better solution of the Automation Polisher design Utilized CAD modeling skills to improve the assembly process, resulting in a 10% time-saving Tested the performance of equipment, and components of the Automation Polisher Checked design compliance with product specification, ensuring the best workflow and less rework for the assembly, reduced the time of assembly process Operated CNC machines to facilitate precision manufacturing of machine components, thereby enhancing the assembly team's manufacturing process for improved machine construction Hands-on work in fabrication, testing, welding, heat treats, drilling, and tap, assembly
  • Customer Service

    Kwik Trip, Inc.
    2016.09-2023.03(7 years)
    (6 years 7 months) Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction Collaborated closely with other departments to meet guest needs and provide the best possible experience Processed guest payments and provide accurate change Supported team members by offering constructive feedback and coaching as needed. Maintained up-to-date knowledge of products and services offered. Reviewed upcoming events and planned for expected challenges.
  • Manufacturing Engineering Intern

    WHTB Glass
    2021.05-2021.08(4 months)
    Provide assistance in the process of laminations, heat-treating, and insulations with the aim of accelerating manufacturing throughput, thereby ensuring timely order fulfillment Oversee the coordination of shipments with the sales team, optimizing workflow efficiencies on both ends while ensuring clear communication to minimize production errors Participate in weekly meetings with the factory workers, making sure we are on the same page of work Explored CNC machine for hole drilling on the heat-treated glass, learned the process of the CNC machine
  • Research Assistant

    University of Wisconsin-Platteville
    2019.02-2019.05(4 months)
    Research about using strain gauge to monitor the health of the bridge, with the Civil Engineering professor, Dr. Hanwan Jiang

Educational experience

  • University of Wisconsin-Platteville

    Engineering/Industrial Management
    2018.01-2021.12(4 years)
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