Hayden

Enterprise SDR
MaleAfter-sales customer serviceLive in United StatesNationality
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Work experience

  • Enterprise SDR

    Clumio
    2024.01-2024.08(8 months)
    • Drove outbound sales eorts for AWS Backup, Data Recovery, and O365 Backup solutions, focusing on lead generation through cold calling, email outreach, and LinkedIn messaging. • Managed a high volume of 1,0001,500 dials per week and maintained accurate records of all interactions in CRM tools like Salesforce. • Collaborated with cross-functional teams to improve outreach strategy and identify upsell opportunities within existing accounts. • Coordinated administrative tasks including managing schedules, arranging meetings, and supporting sales leadership with pipeline tracking and reporting. • Utilized sales technologies such as LinkedIn Sales Navigator, ZoomInfo SalesOS, and Outreach for prospecting and nurturing relationships.
  • memoryBlue

    Enterprise
    2023.02-2023.10(9 months)
    • Created a pipeline exceeding $1,000,000 by utilizing cold outreach methods for email security, VPN replacement, and M365 backup solutions. • Generated new leads and supported upsell opportunities through consistent follow-up and relationship-building with key stakeholders. • Assisted in administrative and scheduling tasks for the sales team, ensuring timely follow-up with leads and maintaining ecient communication processes. • Managed accounts, providing tailored solutions and driving renewal opportunities through eective relationship management. • Consistently exceeded sales quotas, contributing to a strong sales pipeline through 100+ daily calls, 30+ personalized emails, and LinkedIn outreach. • Delivered enhanced SDR training and contributed to onboarding new team members. • Provided administrative support for the SDR team, including scheduling meetings, tracking performance, and maintaining CRM records. • Actively participated in team-building initiatives to rene prospecting techniques and improve sales strategies.
  • Project Management & Estimating Intern

    Certied SDR
    2022.06-2022.08(3 months)
    • Supported lead estimators and pm's with RFQ processes, vendor communication, and administrative duties, including assisting with scheduling meetings and tracking project timelines. • Assisted in performing counts and takeos using Bluebeam and Accubid, while maintaining accurate project documentation and supporting the overall project management process. • Built and maintained relationships with vendors, coordinating meetings and site visits to ensure successful project execution.
  • Field Specialist

    Peloton Interactive
    2020.06-2022.02(2 years)
    • Delivered in-home demonstrations and set-ups for Peloton customers, achieving top ratings for customer satisfaction and winning a contest for the most 5-star reviews in the quarter. • Contributed to sales upsells by recommending additional products based on customer needs and ensuring a seamless product experience. • Managed administrative tasks, including scheduling customer appointments, coordinating deliveries, and maintaining accurate records of service visits.

Educational experience

  • California State University East Bay

    B.S Business Administration, Marketing management
    2020.01-2022.05(2 years)
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