Hayden
Enterprise SDR
MaleAfter-sales customer serviceLive in United StatesNationality
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Work experience
Enterprise SDR
Clumio2024.01-2024.08(8 months)• Drove outbound sales e orts for AWS Backup, Data Recovery, and O365 Backup solutions, focusing on lead generation through cold calling, email outreach, and LinkedIn messaging. • Managed a high volume of 1,0001,500 dials per week and maintained accurate records of all interactions in CRM tools like Salesforce. • Collaborated with cross-functional teams to improve outreach strategy and identify upsell opportunities within existing accounts. • Coordinated administrative tasks including managing schedules, arranging meetings, and supporting sales leadership with pipeline tracking and reporting. • Utilized sales technologies such as LinkedIn Sales Navigator, ZoomInfo SalesOS, and Outreach for prospecting and nurturing relationships.memoryBlue
Enterprise2023.02-2023.10(9 months)• Created a pipeline exceeding $1,000,000 by utilizing cold outreach methods for email security, VPN replacement, and M365 backup solutions. • Generated new leads and supported upsell opportunities through consistent follow-up and relationship-building with key stakeholders. • Assisted in administrative and scheduling tasks for the sales team, ensuring timely follow-up with leads and maintaining e cient communication processes. • Managed accounts, providing tailored solutions and driving renewal opportunities through e ective relationship management. • Consistently exceeded sales quotas, contributing to a strong sales pipeline through 100+ daily calls, 30+ personalized emails, and LinkedIn outreach. • Delivered enhanced SDR training and contributed to onboarding new team members. • Provided administrative support for the SDR team, including scheduling meetings, tracking performance, and maintaining CRM records. • Actively participated in team-building initiatives to re ne prospecting techniques and improve sales strategies.Project Management & Estimating Intern
Certi ed SDR2022.06-2022.08(3 months)• Supported lead estimators and pm's with RFQ processes, vendor communication, and administrative duties, including assisting with scheduling meetings and tracking project timelines. • Assisted in performing counts and takeo s using Bluebeam and Accubid, while maintaining accurate project documentation and supporting the overall project management process. • Built and maintained relationships with vendors, coordinating meetings and site visits to ensure successful project execution.Field Specialist
Peloton Interactive2020.06-2022.02(2 years)• Delivered in-home demonstrations and set-ups for Peloton customers, achieving top ratings for customer satisfaction and winning a contest for the most 5-star reviews in the quarter. • Contributed to sales upsells by recommending additional products based on customer needs and ensuring a seamless product experience. • Managed administrative tasks, including scheduling customer appointments, coordinating deliveries, and maintaining accurate records of service visits.
Educational experience
California State University East Bay
B.S Business Administration, Marketing management2020.01-2022.05(2 years)
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