Guillermo

San Antonio, Texas, United StatesNationality United States
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Work experience

  • Full Time

    U.S. Department of Homeland Security
    2020.02-Current(6 years)
  • Senior Career Services Representative

    Altierus Career College
    2014.03-Current(11 years)
  • Admissions Representative

    Zenith Education Group
    2012.10-Current(13 years)
    Building Relationships • Take inquiry calls from all potential students interested in knowing or receiving information about the programs—including entrance requirements, curricula and academic standards—and encourage qualified prospects to schedule an appointment for an interview. • Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula and academic standards. • Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role. • Participation in organized phone-a-thons according to company best practices is required and is an essential part of day-to-day activity. • Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospects/students. • Follow up on all inquiries that fail to schedule or show for an interview. • Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns. Interviews • Schedule and conduct student interviews, wherein any reference to Financial Aid complies with the stated Company Policy. • Utilize only approved company materials during the interview process, and conduct interviews according to the stated policies and process at all times. • Meet with the potential students to explain the program offering and match the college’s benefits and advantages to the student’s needs. Discuss and advise suitable programs in accordance with the student’s desires, qualifications and objectives. • Make all efforts to ensure that admissions management meets with the potential student and is well informed about the student’s motivations and concerns about attending the college. Mentoring and Guidance (5%)
  • Career Services Representative Senior

    Altierus Career College
    2014.03-2020.02(6 years)
    •Identify and develop new business relationships with employers, resulting in immediate externships and job opportunities•State Compliance and regulatory assessments in regards to TWC and ZEG placement guidelines •Identify sources for job leads, spending up to 80% of time prospecting, making cold calls, and managing accounts through sales calls and meetings •Manage and expand on-going employer relationships by conducting various touch points, including phone calls, emails, and site visits •Effectively manage pipeline of activities that lead to graduate employment •Serve as primary point of contact for all employer interactions •Effectively manage multiple accounts within the local area, soliciting quality job orders that achieve satisfactory conversion rates of open job opportunities to both interviews and placement of graduates •Verify employment records of graduates through phone calls and gathering required documentation, ensuring all paperwork is accurate and within accreditation and company standards •Coordinate with Career Services team members to fill all open positions •Organize and participate in efforts to bring employers on campus for career fairs, employer advisory meetings, and other hiring events •Perform job duties according to and utilizing techniques outlined in our sales training program (Employer needs assessment, marketing presentation, etc.) •Secure referrals from existing employers and create new relationships with those employers for potential new accounts •Develop a comprehensive understanding of programmatic curriculum, requirements, related job activities, quality placements and job leads •Responsible for achieving weekly, monthly, and quarterly goal •Accurately track activities in company database in a timely manner •Develop a complete working knowledge of compliance with federal, state, accreditation, company, and any other regulatory agency policies •Perform all other duties as assigned
  • Career Services Advisor

    The College of Health Care Professions
    2019.07-2020.02(8 months)
  • Admissions Representative

    Southern Careers Institute
    2011.11-2012.08(10 months)
    Continually meet or exceed all admissions objectives as determined by management;• Develop inquiries by matching their needs with the programs taught by SCI and encourage them to visit the most convenient campus; follow-up on all leads, new and old;• Minimum of 4-5 hours on the phone or in interviews each day speaking with potential students about SCI’s programs;• Interview prospective students seeking acceptance into one of the programs offered by SCI; set-up appointments for and conduct interviews with all prospects, accompanied by a complete tour of the training facility;• Provide guidance and assistance to new students through the registration and admission process;• Present all information about the school, the programs, and the careers of interest accurately and honestly;• Be an active member of a student first team focused on student success;• Build rapport and reinforce student expectations;• Maintain a high level of customer service and student retention;• Become familiar with and clearly understand each program offered and associated job titles;• Become familiar with the other departments on campus and their functions;• Complete all paperwork as required and in a timely fashion;• Provide excellent customer service to all prospective students and their families;• Work well with all other staff and faculty members on the campus;• Attend and participate in all start dates and orientation functions;• Comply with all policies and procedures;• Perform other duties as required or assigned.Integrity• Student Centric• Passion• Teamwork• Adaptability• Effective Communication
  • Career Services Advisor

    Kaplan Higher Education
    2006.10-2011.06(5 years)
    •Carry out KHEC Mission: Kaplan helps individuals achieve their educational and career goals. We build futures one success story at a time.•Develop and maintain relationships with employers for the purposes of externship and job placement of graduates.•Develop job orders from employers, send graduates’ resumes, assist in scheduling interviews, and follow up with employers and graduates.•Organize job fairs on-campus, attend outside job fairs, invite employers to speak in classrooms, and arrange on-campus interviews.•Meet with students one-on-one to determine job interests and complete required graduation paperwork.•Participate in Career Development course. •Provide resources to students and graduates for their job search.•Weekly reporting of placement and job development outcomes to Director of Career Services.•Attend daily and weekly Career Services meeting.•Participate in new student orientations and attend graduate commencement ceremonies.•Assist in-school students in finding part-time employment. •Utilize database to document student and graduate records. Graduate job information and waiver/exemption information must be documented and verified.•Assist in resolving student issues concerning placement and externship.•Work with other departments within the school, as needed.•Special projects as assigned by campus Director of Career Services.
  • Externship Administrative Coordinator

    Kaplan Higher Education
    2006.01-2011.03(5 years)
  • Admissions Representative

    SACMDA/ Kaplan Career Institute
    2006.10-2009.07(3 years)
  • Career Services Advisor

    SACMDA
    2006.01-2007.01(a year)

Educational experience

  • The University of Texas at San Antonio

    Political Science ba
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