Work experience

• Key account manager

  Kramer Europe

  2023.07-Current

  (2 years)

  (1 year 9 months) - Sales and profit targets in B2B channel (IT, ProAV - Corporate & Education) - Direct management of commercial negotiations & contracts, ensuring correct delivery of B2B projects - Solid relationship at national level, with End customer, System Integrators, Reseller and Distributor IT & ProAV - Business development & strategy implementation (IT, Digital Signage, IFP, Networking, Unified Communication, Security, Storage, AV) - Forecast, pricing, benchmark & Market trend (constant monitoring of sales volumes, revenues & costs against forecasts; - Connection between customers & company departments (marketing, pre-sales, product management and service)
• Key Account Manager B2B

  BenQ Italy

  2019.02-2023.06

  (4 years)

  (4 years 5 months) • New business development, management & consolidation - Pricing, Forecast • New sales opportunities identification (up-selling e cross-selling) • Customer management (development, relationship &satisfaction) • Implementation, negotiation & definition of sales agreements - Regulation & taxation • Channel and Customer profitability • Market trend analysis and monitoring • Planning, coordination and coordination of new projects - Tasks, Costs, Timing, Risk • Planning & implementation of multichannel training (products, strategies &Contents)
• Senior Product Manager

  SAGEMCOM

  2004.09-2018.09

  (14 years)

  Senior Product Manager August 2015 - September 2018 (3 years 2 months) Management, coordination, launch and development of new product: - Market trend analysis & Regulations - Support in commercial agreement and price list - Product lifecycle, positioning (Decoder, Storage, Drones, rugged smartphones, accessories) - Coordination, management and implementation of new projects: - Management & implementation of corporate guidelines - Web site, packaging, pop material, newsletter / campaign, Digital email marketing - Partnership management with Operators/Broadcasters for products development & sales proposition. Planning and implementation of multichannel training - Channel management - Marcom (leaflets, catalogues, in-shop display) Planning and management of communication activities - Press conference, interview, Presenter, - Product test for magazine e media (on line & off line) - Events and exhibition - Social Media: coordination & contents development Management and sales proposition on B2B/B2C channel Product Manager January 2009 - August 2015 (6 years 8 months) Full management, coordination and development of new projects and products portfolio. Product Lifecycle with roadmaps, regulations and support strategies for products introduction and market positioning. Partnerships with Operators / Broadcasters Training management for different channel. Market trends, forecast and support in commercial agreements and price list definition. Management of marcom, marketing plans, PR activities, events and media relations on line / off line. Contents development for web site and e-learning activities Technical and Sales Support Manager September 2004 - December 2008 (4 years 4 months) Technical and sales support on the products portfolio Direct interface with HQ for all activities of sales and product management for Italy, Greece and Spain Audit, Certification and support of Service Partners and Repair Center Monitoring of repair activities of Repair Center and Dealers, cost accounting and reports Giving solution to complaints escalated from the call-center (located in Austria) and training to agents, Technical and sales training (planning, realization, report and certification) for sales force, Call Center and Repair center South Europe Area (Greece, Spain and Turkye)
• Product specialist B/W and Color

  Konica Minolta Business Solutions Italia SpA

  1997.02-2004.03

  (7 years)

  (7 years 2 months) Technical Support Manager to dealers on all Office Equipment range (printers,fax, copiers and multifunction products) Planning, organization and realization of Technical training with certifiation of the Service Partners, Creating and implementing technical documentation, Technical summit to the HQ, eleraning activity Service on-site and spare parts managing
• Technical and Sales Support

  Daco Milano srl

  1993.02-1997.03

  (4 years)

  (4 years 2 months) Service on-site on fax , printers and copiers multi-brand (Minolta, Canon,Lanier, Oki) Managing of warehouse (spare parts consumables and machines)

Educational experience

• ABEA Formazione

  Project Management, Business Managment

  2018.01-2018.01
• I.T.I.S.

  Technical High School, Electronics

  1985.01-1990.01

  (5 years)
• EF International Language Campuses

  English

  1985.01-1985.01

Certificates