GEORGE J.

key account manager - emerging markets
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Work experience

  • key account manager - emerging markets

    ROYAL CANIN, LAS
    2013.01-Current(13 years)
    (2022 – Present) ▪ Excel in establishing, developing, and cultivating long-term, profit-boosting relationships among key stakeholders with account organizations to maximize success in competitive emerging markets. ➢ Drive the development and execution of strategic account plans to ensure continued achievement of assigned business goals and high-value budgets. ➢ Cost-effectively allocate trade funds to support marketing incentives designed to advantageously grow business for direct and in-direct sales channels.
  • National Account Manager

    eCommerce
    2021.01-2022.01(a year)
    ▪ Strategically steered development of account plans that encompassed volume forecast, resource allocation, and profitability objectives to ensure the realization of account strategies and objectives. ▪ Built mutually beneficial relationships among sales management and field personnel to drive multi-level synergy and success. Communicated to ensure alignment with organizational goals and requirements. ▪ Cross-functionally collaborated with brand/category management, as well as supply chain, finance, and NAMs to efficiently execute tactical plans for large-scale veterinary national accounts. ➢ Successfully improved MAP compliance. ➢ Achieved assigned scorecard targets (i.e., GSV, NSV, KPIs, profit/loss). ➢ Led QBRs to assess growth and prepare for future strategy-aligned company incentives. eCommerce Assistant National Account Manager (2019 – 2021) ▪ Spearheaded all project initiatives, including the design and implementation of a content execution plan across veterinary diet rebranding, as well as identifying new business opportunities to achieve growth. ▪ Collaborated with a content team and online retailer’s merchandisers on new SKUs set-up, discontinuations, and renovations. Supported a brand protection team with diversion investigations. ➢ Led two (2) customer incentive programs to achieve $400,000+ in incremental monthly sales. ➢ Improved ongoing product audits of retailer’s site to ensure full portfolio was listed and imagery, specs, and content for all SKUs were up-to-date to improve search appearances. ➢ Directed cross-functional teams in completing projects within assigned deadlines, as well as driving $13+ million in growth in 2019 and $13.7 million in 2020.
  • omni channel sales - veterinary

    AT&T
    2017.01-2019.01(2 years)
    ▪ Trailblazed this new company role tasked with empowering veterinary representatives to discuss an online pharmacy. Led a customer engagement program to standardize procedures across consultations. ➢ Demonstrated proven expertise in seamlessly liaising among internal business partners and stakeholders to communicate comprehensive project scope, as well as successful execution. ➢ Increased pharmacy platform engagement 123% and closed 115% to-goal on submitted leads. Veterinary Territory Manager (2013 – 2017) ▪ Profitably partnered among senior-level management, hospital leadership, and veterinary technicians to proactively support national account managers with the critical rollout of a national nutrition program. ➢ Achieved 100% territory expansion within Alaska while continually surpassing quotas.
  • Account Manager

    MEGACOMUSA
    2008.01-2011.01(3 years)
    ▪ Capitalized on the opportunity to lead forward-thinking alliance-building among C-suite leadership and staff to continually ensure stellar and strategic oversight of 100+ Chicago-based commercial accounts. ▪ Championed a results-generating consultative approach for a full portfolio of consumer products and services, including driving end-to-end sales lifecycle project management for customer success. ➢ Recognized as a “Top 10” representative within the fast-paced branch. ➢ Consistently noted as a leading performer throughout tenure with AT&T. ➢ Exceeded retention attainment, growth services, customer evaluation, and mobility.

Educational experience

  • DEPAUL UNIVERSITY

    Master of Business Administration
  • UNIVERSITY OF ILLINOIS AT CHICAGO

    in Exercise Physiology
  • UDACITY

    Nanodegree in Digital Marketing
  • Pima Medical Institute

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