Francis's Resume

Francis

Sales Director

Male

Sales representative

Live in Malaysia

Nationality

Sales Director
ITEssentials (Malaysia) Sdn Bhd
2022.09-Current
(3 years)
Current • Deliver profitable growth for the department in line with company targets and objectives • Develop and sustain aggressive business development and sales strategy • Identify, create and close opportunities to drive business expansion in Malaysia across industries • Develop account coverage strategy and build rapport with major accounts, especially large enterprises • Establish sales cycle by making initial presentation, explaining products and services enhancement and additions while maintaining business relationship • Develop, execute and track business expansion progress according to plans; work internally with Sales Team to meet and/or exceed target number of pipelines and sales • Collaborate with multiple parties internally and externally to support company’s objective and add value to customers • Provide leadership to the Sales Team
Enterprise Channel Sales Head
Teleplex Solutions Sdn. Bhd
2022.01-2022.09
(9 months)
Identify, recruit and on-board new channel partners. • Manage sales activities of channels to generate revenue. • Coordinate with channels to create and execute business plans to meet sales goals. • Evaluate partner sales performance and recommend improvements. • Address partner related issues, sales conflicts and pricing issues in a timely manner. • Manage sales pipeline, forecast monthly sales and identify new business opportunities. • Develop positive working relationship with partners to build business. • Assist in partner marketing activities such as tradeshows, campaigns and other promotional activities.
sales manager
M-Security Technology
2019.01-2021.12
(3 years)
Identify, recruit and on-board new channel partners. • Manage sales activities of channels to generate revenue. • Coordinate with channels to create and execute business plans to meet sales goals. • Evaluate partner sales performance and recommend improvements. • Address partner related issues, sales conflicts and pricing issues in a timely manner. • Manage sales pipeline, forecast monthly sales and identify new business opportunities. • Develop positive working relationship with partners to build business. • Assist in partner marketing activities such as tradeshows, campaigns and other promotional activities. • Meet KPI and sales target.
Sales Manager, Channel
M-Security Technology
2016.04-2018.12
(3 years)
• Monitor and review sales activities with current channel resellers to meet business targets. • Continuously identify and develop new channel resellers. • Foster strong relationships with resellers. • Develop short term tactical and long term strategic business plans for key channel markets on company's suite of products and services, mainly in IT Security. • Analyse current market data on product/competitor offers and recommend future market opportunities. • Liaise with Marketing to plan and execute marketing activities to capture business opportunities
Product Consultant
M-Security Technology, Kuala Lumpur
2013.04-2016.04
(3 years)
Support sales team on proposal and solutions to customers. • Understand user requirements and come out with proposals (RFI/RFP/RFQ). • Prepare solution proposals including network design & dimensioning. • Generate Bill of Materials for quotations. • Assist sales in gathering 3rd party pricing and liaising with 3rd parties, if required. • Customer's presentations and clarifications. • Support sales in tendering and bidding process. • Perform Proof of Concept to customer. • Handle Product Checkpoint, Tufin, Solarwinds, DarkTrace, LifeSize and Cisco Sourcefire. • Product Solutioning to multi-product tender of company overall product.
Pre-Sales Consultant
Integrated Netlink Solutions
2012.01-2013.01
(a year)
Access Network Engineer
Huawei Technologies
2011.01-2012.01
(a year)
Responsible to provide 2nd level technical support for equipment with GPON access and aggregation network. • Provide incident report on the technical fault for the network. • Expert in NGBB hardware installation, testing and commissioning for OLT (MA5600T and MA5612). • Supervision and support of system implementation to systems integrators. • Prepare restoration plan for incident of disaster. • Managing vendors, sub-contractors and installations crews for development and implementation for OLT, MxU and ONU/ONT devices. • Responsible for fiber splicing and termination and maintenance of networks. • Diagnosis technical problems and providing solution less time. • Resolve daily reported customer's trouble tickets including triple play services. • To provide technical consultancy and assistance as and when required.
ITO Svc Delivery Cons II
Hewlett-Packard Multimedia
2011.01-2012.01
(a year)
Be proactive to anticipate issues or situations which impact service availability and critical response time, and take necessary mitigation steps escalating to management's attention, where appropriate • Support and update documentation libraries for responsible areas, ensuring compliance with internal standards • Troubleshooting and resolving WAN, LAN, DNS, Wireless LAN • Experienced in administering TCP/IP LANs (VLAN routing, VTP, Spanning Tree) • Experienced in diagnosing network problems and maintaining network security • Strong knowledge in TCP/IP protocol • Good working knowledge of networks - routers, L2 and L3 switches, gateways and networking servers • Good troubleshooting skill in Cisco Router • Good knowledge in Cisco networking product (2600, 3600, 3700, 7200, 7600 routers; 2900, 3500, 6500, 8500 catalyst switches • Diagnosis technical problems and providing solution less time. • Resolve daily reported customer's trouble tickets including triple play services. • To provide technical consultancy and assistance as and when required.