Felix Kah's Resume

Felix Kah

General Manager@TROVE Johor Bahru | General Manager@Trove Hotel Johor Bahru

Nationality

Summary

General Manager. I am a seasoned hotelier with 30 years of experience, starting my career as a Front Office Agent in Singapore and working my way up to General Manager. Over the years, I have gained comprehensive expertise in both the Front Office and Sales Departments, allowing me to develop a versatile skill set that covers key operational and commercial areas of the hospitality industry. My career has taken me to major international markets, including Singapore, Los Angeles, and various regions of Malaysia. I’ve had the privilege of working in 4- and 5-star properties, where I’ve led teams, improved guest experiences, and delivered strong business results. My journey through different markets has given me a global perspective on hospitality, blending cultural sensitivity with operational excellence. Currently, as a General Manager, I focus on strategic growth, team development, and delivering outstanding service, always striving to exceed guest and stakeholder expectations.

Work experience

General Manager
TROVE Johor Bahru
2024.07-Current
(2 years)
General Manager
Trove Hotel Johor Bahru
2024.07-Current
(2 years)
Resident Manager
Heritage Hotel Cameron Highlands
2024.03-2024.07
(5 months)
General Manager
JSK Mantanani Island Resorts
2023.01-2023.09
(9 months)
Hotel Manager
Sutera@Mantanani
2019.07-2020.03
(9 months)
General Manager
Likas Square Apartment Hotel
2018.05-2019.06
(a year)
Executive Assistant Manager
Furama Bukit Bintang
2016.02-2018.04
(2 years)
Hotel Manager
The Pavilion Hotel
2011.04-2016.02
(5 years)
Front Office Manager
Sabah Hotel
2008.03-2011.03
(3 years)
Manager, Room and Sales
Hotel Sandakan
2004.03-2008.02
(4 years)
Front Office Manager
Ramada Inn
2001.10-2004.02
(2 years)
Guest Services Manager
Grand Plaza Parkroyal Hotel
2000.01-2001.01
(a year)
Assistant Manager
Orchard Hotel Singapore
1999.01-2000.01
(a year)
Guest Services Executive
Great World Serviced Apartment
1998.01-1999.01
(a year)
Front Office Agent
Westin Stamford & Westin Plaza Hotel
1997.01-1998.01
(a year)
Front Office Supervisor
Orchard Hotel Singapore
1994.07-1997.02
(3 years)