Work experience

• Customer relations specialist

  Foundever

  2022.11-Current

  (3 years)

  Deliver high-quality customer support in a fast-paced call center environment, managing high call volumes with professionalism and efficiency Apply strong sales skills,consistently meeting and exceeding sales targets by'actively understanding and addressing customer needs Resolve coiplex issues with patience and clarity,ensuring customer satisfaction and fostering positive client relationships
• English trainer

  Adarissa school

  2020.03-2022.07

  (2 years)

  I was responsible for designing and delievering lessons for students with different levels and different ages for various reasons such as communication, academic exams and for bussiness communication..etc.
• English language coach

  Adarissa 5chool

  2020.09-2022.07

  (2 years)

  Taught English to adults, tailoring lessons to individual learning styles and .goals, with an emphasis on personal development and effective communication Conducted coaching sessions to improve language proficiency, focusing on both practical and cultural aspects of English Built strong student relationships, fostering a supportive and motivating learning environment

Educational experience

• Sidi Mohammed Ben Abdellah -Fes. Moroccc

  English Studies

  2017.09-2020.09

  (3 years)

  I got a BA degree in the English Studies , linguistics spacialty with passion of learning and improving myself in the language, and sharing my English teaching experience with my students so as to help them get the language as well and also started to use my language for bussiness purposes like the customer service departement.

Languages

Skills