Esther Lim
Customer Success Manager, Asia@Okta
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Summary
Customer Success Manager, Asia l Cybersecurity l Creative Tech l Luxury Hospitality l Corporate Travel l Startups. Esther is a Client Success Manager driving growth and strategy across Asia Pacific. With industry experiences spanning across Creative Technology, Luxury Hospitality, Corporate Travel and Startups, she is equipped with a deep understanding of multiple sectors. Esther provides a unique global perspective with diverse international experience, combining strategic insight with innovative solutions to achieve impactful results and enhance client satisfaction.
Work experience
Customer Success Manager, Asia
Okta2025.07-Current(a year)Client Success Manager, APAC
Shutterstock2022.08-2025.07(3 years)Customer Success Manager, APAC
Finalcad2022.03-2022.08(6 months)Customer Success Manager, APAC
Meero2020.12-2022.03(a year)Culture Ambassador
CWT2020.03-2020.12(10 months)Client Manager, Singapore
CWT2018.03-2020.12(3 years)Marketing Communications Executive (Hotel Pre-Opening Team)
Raffles Hotel Singapore2017.10-2018.02(5 months)Food & Beverage Corporate Sales
Raffles Hotel Singapore2017.06-2017.10(5 months)Sales Executive - MICE
Raffles Hotel Singapore2015.09-2017.06(2 years)Sales Coordinator - MICE
Raffles Hotel Singapore2014.04-2015.08(a year)Sales Coordinator - Corporate
Swissôtel Merchant Court, Singapore2013.05-2014.03(a year)Revenue & Reservations Agent
Swissôtel Merchant Court, Singapore2012.07-2013.04(10 months)
Educational experience
University College Dublin
Bachelor of Business Studies in Marketing, Marketing2016.01-2017.01(a year)Nanyang Institute of Management
Diploma in Tourism & Hospitality, Tourism & Hospitality2011.01-2013.01(2 years)
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