- Build and maintain strong relationships with 40+ wholesale customers, understanding their needs and ensuring satisfaction with products and services YoY.- Manage the end-to-end process of customer orders, from initial inquiry to delivery, ensuring accuracy and timeliness, with a close rate 5% above the average.- Address client concerns and issues in a prompt and professional manner, striving for first-contact resolution whenever possible.- Ensured operational efficiency, maintaining and updating in-house database, utilizing Microsoft Office Suite for correspondence, spreadsheets and scheduling.

- Nearly 5 star driver rating with over 5,000 customer deliveries completed.- Provide exceptional customer service by ensuring orders are accurate and delivered with a friendly attitude.- Handle customer inquiries and concerns with professionalism and courtesy..- Strong attention to detail, time management and organizational skills.- Navigate through traffic and various neighborhoods using GPS and maps to find the most efficient routes.